A Farce With A Cash Machine
On the 18th of October, I tried to draw £50 out of cash machine inside the Nationwide branch at Upper Street in Islington. I tried twice and this was in front of the nose of someone senior in the branch, who watched everything I did, as I complained to him about the slowness of the machine. In the end I got fed up, so I went and did my shopping and then got the money a few minutes later.
When I checked my statement, the next day, not £50, but £150 had been withdrawn from my account. As I was in Leeds that day, I reported it in their branch there.
It is now the 25th and I still haven’t had my money returned. Yesterday, I was virtually accused of doing something wrong, by the person in the branch. So I stormed out, vowing to move my account. I probably won’t as all I need is a simple money transfer system to pay bills.
But it does seem to be taking a long time to sort out a problem, that happened under the nose of one of the branch’s senior employees! The last tine this happened to me it was at an ATM owned by Santander. The money was put back in my account by the next day.
The sum involved is not everything to me, but I am a widow and to some in my circumstances, that £100 would be very important.
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