A Silly Mistake Whilst Shopping
I needed to buy something from a well-known company.
However, because what I wanted was a little off the web site, in that I needed a special part, I ordered it by telephone.
The money was deducted from my credit card and I knew delivery would take a couple of weeks.
Yesterday, as I still hadn’t had the product, I phoned the company and they said the courier had been unable to deliver my goods.
It then turned out that two digits in my address had been reversed in the address used in their computer system. But the credit card details had obviously been entered correctly.
This to me says, that companies need to get their on-line businesses as comprehensive as possible.
For instance, with this special order, they need a form, where you enter your details and your requirements, so hopefully these go straight into the company’s system. Even, if it’s just a cut and paste.
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The Anonymous Widower 
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