The Changes at Zopa
Zopa has changed over the last few months.
Three investors have indicated to me they don’t like what has happened, with respect to things like Safeguard and the company’s policy on using individual offers.
Two incidentally, have now moved some of their focus to Funding Circle in response to the changes.
You may get a better return on your money with Funding Circle, but to me it is site that you have to tinker with and check your investments too much. It also has some features that grate with my programming standards.
Also, I tend to use Zopa as a safe deposit account, that allows me to withdraw up to about five percent of my money each month without any cost or hassle. I actually reinvest my earnings and repayments, but these are what I would tap into, if I needed them.
I think it is true to say, that depending on your circumstances, you would prefer a particular peer-to-peer lender. Zopa and Funding Circle have probably moved to different corners of the market.
It’s your money so take your pick!
Zopa Tweaks The Alogorithm
I am a Control Engineer by training, so I’m supposed to be able to make systems perform in a safe and stable manner. As an example, when your train comes into the station and stops precisely in the right place, or an airliner lands itself automatically, a Control Engineer will have been responsible for working out the principles of how that is done. I have said before that Zopa is in fact a stable system, but now they have tweaked the algorithm to speed up the lending process without losing any of the stability. It’s all described here in their blog.
The most important way to lend money faster is to create a bigger demand. Zopa asks lenders to spread the word to those with good credit ratings, who might want to borrow money for sensible purposes.
But of course, you won’t get a bigger demand unless you have more money in the pot to borrow! So the whole process should spiral and feed in on itself.
The one thing that needs to be maintained to the highest possible level, is the checking of borrowers to make sure, they’re credit worthy.
But even this process should get better, as Zopa learns more about good borrowers and this feeds back into the system.
The whole system is a classic feedback control system, that has the ability to mutate and change itself by learning from its history.
Does your very average bank, like the Royal Bank of UK Taxpayers behave like this? Of course it doesn’t, as those at the top cast a strategy in stone and it gets slavishly followed to the letter. Unfortunately, it has no capacity to learn and change in a Darwinian manner.
But more importantly, it can’t respond easily to increased demand and a changed marketplace. Royal Bank of UK Taxpayers also has constraints placed on it, as regards to parameters like working capital.
Zopa just needs to balance their lending to the amount that is deposited by lenders, or as I prefer savers. If I look at my figures for Zopa over the last year or so, these figures have been moving towards balance.
Now with their Safeguard system enabled, the loop has been closed!
What Do You Get When You Cross Zopa With Wonga?
At a first glance Zopa and Wonga are at the two ends of the financial spectrum, when it comes to borrowing and lending money.
Zopa, Funding Circle and Ratesetter, and probably a few other peer-to-peer lenders in the UK and around the rest of the world, take in money from those who want a bit more interest on their savings and lend it out to those who after a series of rigorous checks, look like they might be able to repay it.
I have seen figures which show that peer-to-peer lending grew by 300% in the last year and has now lent over half a billion pounds. So they must be doing something right! On a personal note, although my return has dropped a bit in the last year, I still get nearly five percent on my money invested in Zopa before tax, after taking into account all charges and bad debts.
Wonga and the other payday lenders probably lend a lot of their money to people who’d never qualify for a loan from Zopa and their peers. The interest rates are a lot higher and the terms are generally not as favourable as those offered by Zopa.
In some ways what unites Wonga and Zopa is their efficient systems, backed by state-of-the-art computing. Robert Peston talked about Wonga’s systems in this article.
eMoneyUnion is a new peer-to-peer lender, which could be thought as a company, that takes the best practice of Zopa and Wonga and combines them to create a company that can lend to those who wouldn’t get a Zopa loan, but also gives a good return to its investors. This article is about the launch of the company.
So it would appear that eMoneyUnion could be the cross between Zopa and Wonga!
Let’s hope it all works out well. I shall be investing.
Zopa Starts Loans To Sole Traders
Zopa is now moving into new territory by announcing business loans to sole traders. The details are here. Here’s Zopa’s reasoning as reported by the article.
We’ve chosen to start our business loans with sole traders for two reasons:
1. We saw that there were few opportunities for smart sole traders, with a good credit and trading history, to access good-value loans.
2. Sole traders are often looking for loans of a similar size and time period as our personal loan borrowers so offering these loans doesn’t require big changes for our savers to the way they choose to lend
So will it make any difference to the risk of investing in Zopa?
I don’t think it will make much difference at all, especially as I suspect the profile of the sole traders they lend to, won’t be far removed from a typical Zopa personal borrower.
The only problem, I can see is that to support this new area of lending the Government is injecting millions into Zopa. What effect will this have on the rates lenders like myself get, I do not know or wish to predict!
Zopa Is The Kwikfit Of Banking
This article on Wired.com reports a speech made by Zopa CEO; Giles Andrews. He starts in combative form.
The banking industry has “forgotten who its customers are”
They would have lost most of them, if people thought hard about their banking.
Giles then says this.
But the banking industry has left itself vulnerable, he says. He compared the need for consumer-focussed disruption in banking to the transformation of the car services industry 40 years ago. KwikFit made car repair faster, more convenient and cheaper. “They provided a product that was better value, offered better convenience and a better customer experience. It was just a better product.”
Zopa is truly the Kwikfit of banking. I just wish I’d started to use them earlier.
Bankers Don’t Get It Do They!
My bank, Nationwide, has just made me an offer. If I pay them ten pounds a month, I get a special account, which gives me the following benefits.
- Free worldwide travel insurance for you and your family, including winter sports, golf, wedding and business cover
- Free Worldwide mobile phone insurance
- Free UK & European breakdown cover
- 3% AER (2.96% gross p.a.) variable in-credit interest on balances up to £2,500
Is this a joke?
They say it’s designed to make my life simple.
Let’s take each point.
Starting with the travel insurance.
I don’t have any family, who are dependent on me. I don’t do winter sports or golf. I don’t have any plans to get married and my business, if I have anything is enjoying myself.
I suppose I do need some form of travel insurance, but at the moment, I’ve no plans to go outside of an area, where I get decent healthcare on my EHIC.
The mobile phone insurance is irrelevant, as I use a £10 phone for my communications. If I lost it, I’d just buy another in the nearest O2 shop for a tenner.
Is the third point about breakdown insurance serious? I don’t have a car.
But I reserve my highest condemnation for the derisory interest rate on savings. I’m getting a safeguarded five percent on over a hundred thousand pounds with Zopa. So it’s not government guaranteed, but the company is run by people with intelligence and not a wunch of bankers.
There is no mention of the features I would like.
- Text messages every time, a transaction over a particular amount happens on a credit card or bank account.
- Annotated statements, that allow me to comment on transactions. Taken to its logical conclusion, you could even add a cost code, which could then be used by software to create a simple set of accounts.
- Full tracing on cashpoints, I’ve used. I’ve noticed that the records of those I used in Switzerland are much more detailed than the one I used yesterday in Islington.
- Customisation of my bank account, so that I set levels for alerts, withdrawals etc.
There is an opportunity out there and the first bank to go that way, gets my business.
The Anti-Fraud Advantage Of Sites Like Zopa
If you wanted to get money out of someone else’s bank account, all you need to do is login to their computer and have the equipment necessary to perform a transfer.
My bank account is probably as secure as any other, but I never keep my card reader and the card together. Admittedly, all card readers for Nationwide are the same, but my passwords are only written in my brain.
But if you did manage to login, you could perform a transfer to your bank account, but it would probably require me to give in to threats to release the passwords.
But with a site like Zopa or Ratesetter and probably many others, where the only transfer out of the account can be to the bank account, where the money came from in the first place, you’d have quite a problem getting round the security measures. The very fact, that they exist, would probably mean you’d try to crack a more mainstream system, like an account with one of the major banks.
It illustrates how often a simple absolute rule, is often a much more secure method of protection, than something based on complicated hardware and tortuous passwords.
Giles Andrews On Zopa
I found this article on Wired, which is an interview of Giles Andrews, the CEO of Zopa; the peer-to-peer lender.
Read it, remember the salient points and if you don’t swallow the message about the banks, you don’t deserve to have your savings protected. Take this statement from Giles.
A lot of banking is in a black box and consumers don’t really know what happens. Give your money to Barclays, in a savings account, and god knows that happens to it. Is it going half way round the world to buy some weird book of securities, or is it being lent to a small business in Sheffield?
A lot of people put their money in the Co-operative Bank because of reasons like this.
Peer-to-Peer Lending In The Times
There is a good review of peer-to-peer lending in The Times today. One of the most significant things of the piece is that Google has taken a small stake in Lending club. There’s more on the Google deal here.
The banks might not like it, but the writing is on the wall.
Today, I’ve started to move my working deposit account to Zopa.
I’m Closing My Rate Setter Account
I have just sent this e-mail to Rate Setter.
I’ve never really got into Ratesetter, so I’d like to close everything down, or at least withdraw the money that has not been lent.
It’s just that the concept of the site requires a lot of managing and as Zopa now has their Safeguard product, which gives me a reasonable rate and quite a bit of security, I might just as well have the use of the money or give it to charity.
The Anonymous Widower 