A Freezer from John Lewis
Eighteen months ago I bought a new freezer from John Lewis. It had a few moments, probably caused because I didn’t shut it properly, but everything inside was ruined.
The service man called and was charming, even though he knew that it was probably my fault.
But the best thing about the response from John Lewis was that they paid out for the food inside and the cheque arrived within five days of submitting the claim!
We hear so many stories of bad service, I think that sometimes we ought to post when it’s good! No very good!
Guess where I’ll be buying any appliances I need. In fact, since I bought the freezer, I’ve bought a bread maker, a microwave, a digital camera and a toaster from the same group.
The Anonymous Widower 
[…] A couple of months ago, I wrote a post talking about the service I got with a freezer from John Lewis. […]
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