Virgin’s Bare-Faced Cheek!
Today’s Evening Standard ia wrapped in an advert for Virgin Media. Many were just tearing it off and using it as litter.
But the thing I objected to was this on the back.
Our repair team won’t take your money.
Well not directly, but if you haven’t got a landline because of a fault, and you have to use a more expensive mobile phone, isn’t that costing you money.
Hopefully, I’ll have got rid of the shower in a few weeks.
I have submitted a complaint to the ASA.
This was my description of the complaint.
The advert contains the wording “our repair team won’t take your money.”
About the 1st of August my landline with Virgin Media failed. I have used my mobile phone to make several calls to them to try to get it fixed. They did once. but it failed a couple of days later.
So their repair team, hasn’t taken my money directly, but in practice I have been charged quite a bit in trying to get an adequate response from Virgin Media. I have done what any sane man, who has lost his wife and son to cancer would do and cancelled. I have a feeling that my anger is so great that it caused Richard Branson’s house on Necker to burn down. I am of course sorry if it did, as I wish him, his family or his companies no harm, other than what they are due because they have offended against various codes.
Let’s see what happens.
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The Anonymous Widower 
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