The Two Sides Of The Personal Banking Crisis
We have a personal banking crisis in this country and I suspect many parts of the developed world.
A headline in the FT says that the bill for mis-selling PPI has now passed ten billion pounds. And that only includes direct costs to the banks. What about the indirect costs to all of us, who never went near PPI, but are constantly plagued with all forms of nuisance calls and e-mails. Hopefully after the action of Richard Herman, these calls will stop.
We also have the story on the BBC about basic bank accounts offered to those with bad credit histories. Apparently,more and more banks are dropping these accounts.
So what does a basic bank account do. This
These are simple accounts which allow customers to have their wages, benefits, and cheques paid in.
Customers can gain access to their money from some cash machines, or the Post Office.
Bills can be made by direct debit from the account, but these accounts offer no overdraft facility or access to credit – unlike most standard current accounts.
According to the BBC.
In fact that is not unlike the facilities, I use my Nationwide account for.
Although, I do have a credit card, the ability to get my money from virtually all cash machines, full on-line access and a small authorised overdraft, which I never use.
But I never buy anything from my bank or phone them up.
So the opportunities for making money from personal accounts by retail banks from most of their customers is dropping like a stone.
Especially with investors like myself, who use things like Zopa to hold our savings and surplus cash.
It all sounds like to me, that there is a real gap in the market for a personal bank that has these characteristics.
On-line only.
No expensive High Street branches.
No phone lines, with all queries dealt with on-line.
No cheque books.
A simple savings account.
Small overdrafts.
Cash out from any cash point.
Even some of the new entrants to banking like Metro, Marks and Spencer and Tesco don’t seem to be ditching the physical branches. With all the work I did with a major clearing bank in the 1970s, I know that these contribute significantly to the cost of doing everything.
The only certainty is that banking will go this way and there is going to be a lot more empty spaces on the High Street. I just wonder what is going to fill them. We can only have so many mobile phone and payday loan stores.
It’s The Teachers Fault
This report says that the reason for the GCSE results fiasco, was that teachers marked course work too generously.
Surprise! Surprise!
It just illustrates the dangers of using course work to grade results in exams, that was pointed out by so many experts before the practice was introduced.
I might have benefited from course work in my English O level,but I doubt it, as it wasn’t my strongest subject. But at least I performed well enough in exams to just get a pass in both English Language and English Literature.
William Hague Has A Problem With A Snake
This non-news story ended up on the BBC’s web site.
Surely, with all the problems in the world, one dead snake could be consigned to the dustbin of history! Or it could be returned to Guyana, where it allegedly lived!
The Anonymous Widower 