Why Do Web Sites Get Redesigned?
I’ve used the East Midland Trains web site, many times in the last few years and have found it excellent.
But now it has had a makeover and I had to have a couple of attempts to get my tickets for the Ipswich match at Derby.
I always book a return in First Class, with the outrun being timed to get to the destination by something like 14:00 and then a fetch after 17:00 to get back to London. Usually, this is because, I won’t find anything to eat in the destination and so go straight to the ground. As Pride Park is close to Derby station, this would definitely be the case at Derby.
But the site kept telling me, I’d put in the wrong times, as I suspect someone had got his checking wrong. It was only, when the site handed me over to the ticketing engine behind the booking site, did I get some sense.
In the end, I’m travelling from London to Derby and back for the extortionate price of £29. And that’s in First Class with tea and drinks! If there are any snacks, I’ll forgo them, as they won’t be gluten free.
The Anonymous Widower 
[…] So if you need to buy a train ticket to, from or inside Germany, I’d use the Deutsche Bahn web site. But isn’t this just the same as buying a ticket to Derby on the East Midlands Trains web site, as I did this morning? […]
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