The Anonymous Widower

The Overground Wins The Passengers’ Votes

I like the London Overground and believe that it has helped to improve the part of London where I live.  I’ve heard stories of people getting their first job because it enables them to get reliably to a job out of the area they live.

But don’t just believe me, read this report.  Here’s an extract.

The London Overground has trounced the competition in a survey of passenger satisfaction.

Overall, users had an 89 per cent satisfaction rate with the service, a survey conducted by independent rail watchdog Passenger Focus showed.

This compares with 82 per cent for all operators in London and the south east and 83 per cent across the national network.

Let’s hope the Overground works its magic on Tottenham, Walthamstow and Enfield, as it expands next year.

January 24, 2014 - Posted by AnonW | Transport/Travel | Customer Service, London Overground, Trains