Travel, Hotel Web Sites
This is just a general observation really, as I’ve just booked an evening in Crewe to see Ipswich play.
I have a feeling that the general shenanikins I have with my left hand has put my computer into some sort of alien mode, as the mouse sometimes doesn’t seem to response in the way I want it to! Anyway I sometimes seem to select the wrong thing and have to restart. This happened on the excellent Virgin Trains web site, when I was booking for Crewe and I got the wrong train back. No problem, as I was able to just select another, but on the hotel web site for some reason I ended up with two rooms and had to change my reservation. I suspect it was my problem, but there was no way on the site to remove one after I’d booked without going through a full change procedure. Not too annoying, but web designers should impose more validity checks.
Two things often annoy me.
- Sites which don’t allow me to select my address by entering a post code and then choosing from a list. Virgin does this address lookup and it makes things so much easier, as I usually make at least two miswtakes, when I type my full address.
- Why can’t sites ask you simple questions, when you do things like forget to check the “Do I accept the Terms and Conditions?” box. Often forgetting this means that tou have to retype a lot of information. All they need to do is bring up a check dialog.