The Anonymous Widower

The Blind Saga Ends

I posted earlier that Juhn Lewis mucked me about with the blinds for my house. In the end a few weeks ago, I did get the blinds for my bedroom on March 14th.  And very nice they are too! They work as intended and couldn’t be better.

One thing that was rather annoying was that they’d originally charged me for the two larger blinds for the living room and the one for the bedroom was cheaper. This wouldn’t have mattered too much, as they refunded the difference.  But because of all the messing about, the refund didn’t go through on the same statement, so I ended up with having to pay interest of £29 on my credit card account. I did get a few extra points, but their mistake in making up the wrong blinds cost me money as well as the embarrassment of being without bedroom blinds for several weeks.

Now that I’m happy with the bedroom blinds and as I’ve replaced the two broken panes in the living room, I felt a week or so, ago, that at the right price, the blinds might do for the living room, as I know the style and quality.

In fact, when they delivered the wrong blinds, I was asked if I would accept them for a consideration.  I said no, as at the time the windows needed replacing in the living room and my glazier preferred to do this before the blinds were fitted.

So I wrote to John Lewis, saying that if the right consideration was on offer, I might accept the blinds for the living room, that were now sitting in their store.

Yesterday, I got a phone call on my mobile from John Lewis asking if I wanted the blinds.  As I had told them before to call on my landline and I was busy at the time, I asked them to phone back in the afternoon.

But as in a couple of cases before, they didn’t.

So today, I took the bull by the horns and went to the Oxford Street store and saw someone in person, to whom I told the whole story. He said he needed to talk to the departmental manager and he would be a few minutes.

Whilst he was away, I looked at several other blinds on offer and felt that as I had signed nothing to say I wanted the blinds they had made in error, there might be something that was better and possibly cheaper.  You also have to take into account, that I’ve firmed up on the chocolate colour scheme highlighted by brass, since I had the room measured for the blinds. So perhaps they need to be different anyway.

The consideration that I was offered was not in my ball park, so I politely declined the offer and left.

So this morning was a complete waste of time.

What I will be doing I do not know, but I think my days of dealing with the accident-prone curtain and blinds department in John Lewis are over.

What they do with the blinds they accidentally made for me is totally up to them!

April 20, 2011 - Posted by AnonW | World | John Lewis, Shopping