Virgin’s Sub-Standard First Class
I usually travel First Class to football outside London.
First Class to Ipswich isn’t much, but it’s only a journey of a few minutes over an hour and they do throw in free and excellent wi-fi.
It doesn’t compare well with the new offering, I had a taste of, when I went to Cardiff on First Great Western. But the offering I got to Manchester from Virgin on my way to Blackpool was very poor.
I had thought before I travelled, that I might upgrade to First Class on the way back for £15, but I didn’t bother.
Alan Williams in the November 2014 Edition of Modern Railways has a go at some First Class offerings, criticising seat allocation, bad views and catering amongst other things.
If companies are going to offer better travel for an extra price, they ought to do it right. It should include.
- Proper seat choice on the Internet. I think East Coast do this!
- At Seat Service with proper china
- A comprehensive snack offering to suit all tastes, including coeliacs and vegans
- Complimentary bottled water
- Free easy-to-access wi-fi.
- All seats should have a decent view, like Chiltern Railways offer to everyone on their Mainline service to Birmingham.
I think Virgin should question, whether they are offering the right service. I know it was a Saturday, but it was even inferior to East Midland Trains to Nottingham.
The Anonymous Widower 
[…] The coaches don’t have the style of the new First Great Western First Class, but I did get a large table to lay out my paper, unlike on Saturday’s Virgin to Manchester. […]
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