A Station With A New Bridge, But No Facilities
At the present time, Strood station is being improved but it does strike me that the planning of this project, is not up to the usual standard.
I didn’t take a picture of the problem, but this busy station may have a bridge, that gives good access for all, but on the day I used the station, the ticket office was closed and the single ticket machine couldn’t cope and a long queue had developed. One harassed member of staff was trying to deal with the problem of those unfamiliar with the machine.
I arrived with plenty of time to catch the 12:35 back to London, but by the time I got my ticket, the train was pulling out of the station. So I had to wait thirty minutes on the rather cold platforms.
Surely South Eastern could have rustled up an extra member of staff with a hand machine, to help passengers get on the trains.
A few signs and a clean up of the tunnel would have helped too!
Is this the way that companies treat everybody in Rochester and Strood?
If it is, it’s no wonder that they voted for the kippers!
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The Anonymous Widower 
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