The Anonymous Widower

I Thought Couriers Like This Had Reformed

I knew that today, I would be getting my new cooker hood delivered. The delivery company confirmed yesterday that it would be coming today and that they would tell me today, in what four hour slot it would come.

The message yesterday was just an automated voice one, with no instructions on where to phone, text or e-mail if there was any problems.

This morning, I got the delivery slot as any time between 15:00 and 19:00. This is very inconvenient as I have an important appointment, I booked some time ago, at 18:00.

It doesn’t matter to me, if I don’t get the hood delivered today, as it won’t be installed until next week or even the week after.

I have no means to contact the couriers to say this time is inconvenient.

Also judging by this courier company’s attitude of we deliver it when we decide and don’t tell you who we are and how to contact us, I suspect it would be a difficult process to get the item redelivered.

So it is wait here until it is delivered and hope that it turns up.

Incidntally, I actually ordered the hood from the John Lewis web site, so for a start they will be getting a complaint to say the least.

But I did think that couriers with these sort of attitudes had reformed.

July 10, 2015 - Posted by AnonW | World | Couriers, John Lewis, My Kitchen, Shopping