The Anonymous Widower

O’Leary Gets His Planning Wrong

This article on the BBC talks about the mess Ryanair has got itself into.

I have not flown Ryanair since June 2009, when I flew to Lamezia in Southern Italy.

In Why I Avoid Flying Ryanair, written in February 2014, I said this.

It’s not the fact that I want to avoid eleven hour delays, as these can happen to any airline, but it does seem that Ryanair don’t have a reasonable Plan-B to look after passengers in such circumstances.

In the current mess they haven’t even got a Plan-A!

Even now at seventy, I could probably write a program in Visual Basic 6, that took an airline’s schedules and gave them details of their needs for aircraft, pilots, cabin staff and lucky shamrocks for a required number of years.

Obviously, their planning doesn’t include such a system.

But I bet Norwegian have such a system!

The key to any successful business is getting your planning right!

“It Won’t Happen To Me!”

Do passengers think this when they fly somewhere.

Let’s face it, most of the journeys we do by car, bus and train in the UK, have an outcome as expected or perhaps we might get compensation for a late train.

And if the latter happens, we usually get a prompt refund.

Unlike in my adventures described in From Hamburg To Osnabruck By Train, where I suffered at the hands of Deutsche Bahn in Germany, where I had to pay for my hotel and had to buy a new ticket.

Conclusion

My rule is to use Ryanair as an airline of last resort, when they are the only airline flying to where I want to go. So if they mess up on the outward leg, I get an extra night in my own bed.

But then I can afford some extra expense and often, I’m travelling alone.

 

September 19, 2017 - Posted by | Computing, Travel | , ,

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