How Not To Contact Your Phone, Broadband, Energy or Media Supplier
My Virgin Media service is terrible, so I want to cancel. As an example, I haven’t had a landline for about 10 days now. Every time I try to get through to service, I end up on hold listening to terrible music. It’s probably cost me several pounds on my mobile. In one case they tried to see me more services. If I want more crap, there are many much better places to buy it, where I get some service.
As an aside here, could my terrible Virgin service, be due to the fact that their connection cabinets round here have no doors and are open to the elements.
I didn’t have the phone number to hand, so I did the obvious and typed “Virgin Media Phone Number” into Google.
After the adverts trying to sell me more Virgin services, there are some helpful companies that can connect you. I obvious don’t want more crap, so I ignored the adverts and as the helpful companies looked a bit dubious, I read about them first.
They are call referral services with expensive numbers and cost 10p a minute from a BT Landline and considerably more from a mobile. As I’ve only got my trusty Nokia 6310i, I didn’t even think about ringing them.
Virgin Media were the fifth in the list and there were about 10 of these call referral services.
By the way the number to ring for Virgin Media is 0845 454 1111.
The Anonymous Widower 
There is a useful site where direct free numbers of many UK companies could be found – http://www.saynoto0870.com/
The design is obsolete, but it does the job, helped me several times.
Comment by Yuriy | August 15, 2011 |
Thanks, Yuri. I use the site. I do get a bit fed up with all these rip offs though! One day, one will get me, but i’m always careful. But there’s a lot out there, from Payday loan companies to others who think they’re selling you cheap railway tickets. I always want to tslk directly to the company rather than some commission agent.
Comment by AnonW | August 15, 2011 |
Trouble is the cable really is the way to go although there are high speed ADSL technologies that connect to local fibre, as BT is rolling out I think.
Comment by Marc | August 15, 2011 |
For the last ten years or so, I’ve made do with just a couple of megabits/sec.
The only high useage thing I use is iPlayer and a few megabits is good enough. I’d like to get the cricket, football and other sport through broadband, but they haven’t worked out how to charge for it.
Comment by AnonW | August 15, 2011 |