Is Heathrow Connect Worth Keeping?
Today, I’ve gone to Heathrow using Heathrow Connect, ostensibly to take the pictures of the new Stockley Viaduct on the way in and the way out.
There seemed to be very few people going the whole way in either direction and at a price of £13.05 for the round trip with a Senior Railcard, it’s not cheap. But then if you went from Paddington to Heathrow by Underground, it’s only probably about twenty minutes slower.
Quite a few people were using the intermediate stations like Ealing Broadway and Hayes, but as these would not be on special expensive Heathrow prices, I suspect that they are not very profitable for the company.
When Crossrail is completed in 2019, Heathrow Connect is going to be dropped anyway as the new railway will call at all Heathrow Connect stations.
One thing I didn’t like about it was the lengthy underground walks to the station from Terminal 1.
I hope Crossrail will be improving the interchange to the terminals, when it opens. But then Crossrail will not be serving Terminal 5 and a change of train will be required.
How customer-friendly is that?
As Terminal 5 is exclusively British Airways, they must be splitting blood.
No comments yet.
The Anonymous Widower 
Leave a comment