The Anonymous Widower

You Can Do Better Than This; Greater Anglia

There has been a lot of anger from Ipswich Town about the lack of communication from Abellio Greater Anglia over weekend closures of the Great Eastern Main Line. This report on the BBC gives full details.

I took the 12:03 train out of Liverpool Street for Billericay. I had checked on the Internet and knew that this train gave me an arrival in Ipswich around two. But there had been a decided lack of information at Liverpool Street.

1. The staff seemed to have not been well-briefed.

2. Where were the informational posters, saying something like This way for all Chelmsford, Colchester, Ipswich and Norwich passengers?

The consequences was that there was a lot of confusion and an elderly couple travelling to Colchester with me didn’t know whether they should get out at Shenfield or Billericay. I wonder how many passengers missed the stop at Billericay and ended up at Southend!

One thing to which I’m right to object, is that I was paying the same £25.60 for a Senior Standard Class single, that I would pay on Monday for a similar ticket on a faster train all the way to Ipswich in just over an hour. Compare this with the price of  £35.45, that I typically pay for a Senior First Class Return.

Abellio Greater Anglia also provided a Class 321 train without a toilet. Or at least I couldn’t find one. Many passengers would have expected a proper train with facilities and a rather tired Class 321 wasn’t good enough.

At Billericay, the system was much better organised and I even found a toilet. But then the town is in Essex and the county knows how to live on scraps and hand-me-downs.

I can’t complain about the coach that was provided either, except that it took what seemed to be an age to get to Ipswich.

There wasn’t much chaos at Ipswich, and I was able to enter the station to get a much-needed cup of hot chocolate.

The journey had taken two hours as against a normal direct journey of just over an hour. And of course for no reduction in price.

Coming home, I decided that it was better to go the long way round via Cambridge, where I could get a snack and then a train to Tottenham Hale. At least I got a First Class seat all the way, as I had the unused return half of a ticket for the last time I went to Ipswich, when I got a lift back home.

But the train was a rather overcrowded Class 170 train, although I did have a comfortable seat in First. But judging by the number of passengers on the 17:20 train after a match with Ipswich riding high in the Championship, a three car train is not big enough.

I just missed the connecting Tottenham Hale train, so I had to wait in the cold. But I did have time for a pit-stop and to purchase a snack in the Marks and Spencer in the station.

Normally, I get home about seven, but I didn’t get home until nine.

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January 31, 2015 - Posted by | Sport, Transport | , , , ,

2 Comments »

  1. […] tiresome journey to and from Ipswich, illustrated how when there is major work or problems on the Great Eastern Main Line, the secondary […]

    Pingback by Electrification In East Anglia « The Anonymous Widower | February 1, 2015 | Reply

  2. […] This match was always going to be a disappointment, as the travel was so chancy. […]

    Pingback by Match Twenty-Eight – Ipswich 0 – Wigan 0 « The Anonymous Widower | February 1, 2015 | Reply


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