The Anonymous Widower

Terrible Credit Card Reporting

Because I had a couple of my cards cloned, if I’m at home, I usually check them every morning.

As someone, who made millions by writing good reports for computer users, only one of my cards and banks has a proper reporting system, that you can use however you want.

And that is American Express!

For a start, when you look at recent transactions, they are shown by default on AMEX with the last transaction first. However all my other cards and statements are shown with the most recent last. So as one card is used a lot for small transactions, I have to scroll down to the bottom to check the transactions.

Also on AMEX, you can change the order to what you want, so perhaps if you want to locate a transaction at say Virgin Trains, you can put the descriptions in order and then scroll to V.

Why do Banks and Credit Csrd companies treat us with such contempt?

Some are a total disgrace!

If AMEX can do it, why can’t the others?

Because they don’t care about customers!

So if you’re thinking about changing your bank, make sure you have a run through the reporting of the new bank first.

In my experience most are total crap!

September 5, 2015 - Posted by AnonW | Computing, Finance | Banks, Crap Design, Credit Cards