The Anonymous Widower

Do I Have The Worst Broadband In Central London?

I doubt it, but I’ve decided to keep a proper log of all the problems.

March 15th, 2016 – 06:00 – I woke up to no broadband and only now at 07:15 can I write this.

March 16th, 2016 – 07:00 – Broadband dropped out for an hour.

March 18th, 2016 – 16:30– Broadband dropped out for an hour.

March 21st, 2016 – 16:30– Broadband dropped out for an hour.

March 22nd, 2016 – 19:30 – Broadband dropped out for a period.

March 23rd, 2016 – 08:00 – Intermittent service

March 23rd, 2016 – 13:30 – Intermittent service

March 23rd, 2016 – 16:00 – Intermittent service

March 23rd, 2016 – 17:00 – Intermittent service

March 24th, 2016 – 06:00 – Intermittent service

March 24th, 2016 – 11:00 – Broadband dropped out for an hour.

April 1st, 2016 – 17:30 – Broadband dropped out for an hour.

April 7th, 2016 – 19:30 – Intermittent service

What I would like is fibre-optic, but BT have said, that I’m too close to the exchange.

March 15, 2016 - Posted by | Computing | ,

4 Comments »

  1. I live in a village and have copper into the house from a box on the village green about quarter of a mile away. The box on the free links to the exchange via fibre in the next village several miles away. I get between 30 and 38 Mb/s download, and I do a lot of downloading of large files. It works well. If only the voice line worked as well.
    John

    Comment by John | March 15, 2016 | Reply

  2. Thanks to the spelling corrector my post says “free” at one point instead of “green”. Oh for a bit more intelligence.

    Comment by John | March 15, 2016 | Reply

  3. BT’s current offer (unless you pay ££££) is fibre to the cabinet (FTTC). They describe this as ‘fibre’ and Infinity1 (to 38Mbps) or Infinity2 (to 76Mbps), however the last few hundred metres is actually in the original copper / aluminium wires, and indeed your land line still continues on back to the exchange on conductor not fibre.

    In your case you are sufficiently close to the exchange not to need a cabinet. There was some muddle by BT about how to do it, but now AIUI they provide Infinity1/2 directly from the exchange to such subscribers using equipment in the exchange using a ‘virtual’ cabinet.

    Comment by Mark Clayton | March 15, 2016 | Reply

  4. The man in the cabinet told me that they haven’t got that equipment in the exchange. It’s too old!

    Comment by AnonW | March 15, 2016 | Reply


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