The Anonymous Widower

An Open Letter To Jamie Burles Of Greater Anglia

I will open by saying that this letter is not a complaint about your company, as you, like all your passengers and staff are just suffering collateral damage from the overwhelming incompetence of the real culprit.

I have been supporting Ipswich Town, off and on, since my parents retired to Felixstowe around 1960, when the next door neighbour used to take me to Portman Road.

In 2007, after living together in Suffolk for nearly forty years, my wife died of a squamous cell carcinoma of the heart, followed in 2010, by our son, who died at just thirty-seven of pancreatic cancer. I am coeliac and because of all this grief, I neglected my health, which caused me to have a serious stroke. Luckily, the only lasting problem, I suffered was a partial loss of vision, which meant I was unable to drive.

So I sold up in Suffolk and moved back to London, where I had been born in 1947.

For a couple of years, things went well coming out to Ipswich for matches by train. Typically, on a match day I would have a gluten-free lunch in London and catch the reliable 12:30 Norwich express and just arrive in my seat a few minutes before kick-off.

I should note, that there is only one reliable place for a coeliac like myself, who needs gluten-free food to eat in Ipswich and that is Pizza Express. But you can only eat so much pizza! I can get gluten-free sandwiches in Marks and Spencer, but as with the pizza, it means walking to the centre of town and at seventy-two now, that is not such an easy proposition, as it once was.

Over the last six years, the journey has got worse. The much longer journey  time on replacement buses, means I can’t eat properly or do any of the other things , I need to do in life on an average Saturday.

Consider.

  • Football may be important to me, but it is not that important.
  • I should say, that sometimes, I go via Cambridge, when replacement buses are in operation for a change, as I can have a meal in the city with friends or buy sandwiches in the Marks & Spencer in the station.
  • In all these years of disruption, it always seems that if Ipswich are at home on the Saturday, there would be a busification of the service, whereas on other Saturdays a full service operated.

When I first started coming out from London to see matches, there were quite a few supporters on the trains from London, including one guy in a wheel-chair. Over the years many seem to have fallen by the wayside, because of the constant disruption.

I had hoped that this season, Network Rail’s deplorable project management of the Great Eastern Main line, which often results in surprise closures,  would have been consigned to history.

But if ever, there have been more closures this season and the latest batch of nine closures starting on Saturday, are the last straw as far as I am concerned.

Saturday’s closure was particularly inconvenient, as Kings Cross was closed and the West Anglia Main Line was running a reduced service, so in the end, I had a late breakfast at St. Pancras and took Southeastern Highspeed to Ebbsfleet where a friend and fellow Ipswich season ticket holder, who lives nearby, gave me a lift  to the match. The home-to-home round trip , was actually almost as long, as that on the previous Saturday’s trip to Tranmere.

Looking at the next few Saturday Ipswich home games, I see the following.

  • Peterborough – 1st February – Normal service (?)
  • Burton Albion – 15th February – Buses
  • Oxford United – 22nd February – Buses
  • Coventry – 7th March – Buses
  • Portsmouth- 21th March – Buses
  • Rochdale – 18th April – Buses

I probably speak with more authority, than most, as the company I started in Ipswich; Metier Management Systems, is recognised as one of the companies, that changed project management completely, in the last three decades of the twentieth century. At times, half the major projects in the world were being planned and managed by software I wrote in a Suffolk attic.

I rate, Network Rail’s performance over the last few years in the wider UK, as one of the worst project management disasters I have known, alongside Berlin’s Brandenburg Airport, the legendary hospital built the wrong way round, and the Boeing 737 MAX.

January 26, 2020 Posted by | Sport, Transport | , , , , , | 3 Comments