My Broadband Lacks Muscle
I get all my broadband, TV, mobile phone from EE.
Usually, it works fine and I can watch football and Formula One, when I want to.
Occasionally, I get picture break-up, when I watch something popular.
Even more occasionally, the picture and sound is lost and a No Signal message appears on the screen.
And then, a couple of weeks ago, I was unable to watch the FA Cup Semi Final on BBC1. I just got the dreaded No Signal message.
Yesterday, was the Tuesday after Bank Holiday Monday.
- I was watching BBC Breakfast, when the signal disappeared about 09:00.
- Despite two calls to EE and a visit to their shop, by 18:00, the signal had not returned.
- I was reduced to watching the news on either my television in the bedroom or my computer.
- And then at 18:30, the signal returned miraculously and I was able to watch the television normally.
It has performed immaculately since.
So What Happened?
I had no problem on Monday, but Marks and Spencer did as this article on the BBC, which is entitled M&S Customers In Limbo As Cyber Attack Chaos Continues, explains.
Did this this cyberattack mean that everybody had spent the Easter weekend checking their systems?
Whether they did or not, when the City started up again after the Easter Holiday, they needed so much capacity, my television signal over broadband was switched off.
Only when City workers adjorned to the bars and restaurants at 18:30 and switched off their systems, did I get my television signal back.
Next Monday, is Another Bank Holiday
I don’t know what will happen! Do Openreach?
The Anonymous Widower 
Sounds like [severe] network congestion to me. Has your physical link perhaps gone down resulting in fall back to mobile data, which 5G aside is more prone to congestion outages, especially locally in urban areas.
Comment by Mark Clayton | May 1, 2025 |