The Anonymous Widower

First Class Gluten-Free Food

I was travelling First Class both ways on my trip to Yorkshire yesterday.

Going up to York, I used East Coast Trains and although I got coffee, there was nothing else I could eat that was gluten-free.  But it didn’t matter as I was going to see friends for lunch.

In some ways I often feel cheated in First Class, as others get all sorts of goodies and I get nothing.  It’s usually worse at the weekend, as all that is available is sandwiches.

Coming back from Hull on Hull Trains, I effectively told the steward I was gluten-free by declining the biscuit with the coffee.  So when it came to selecting the complimentary meal, she apologised and thought, they might not have anything suitable. But she did say they had one chilli left.

Now my chilli con carnes and many I’ve had in pubs and restaurants have been gluten-free! So I suggest that she checked and she returned a minute or so later with the packet and a big smile on her face.

Gluten-Free Chili On Hull Trains

The pouch said the food was suitable for coeliacs and I gave it a go. There’s more details on the food here.

Chilli With Tortilla

Unfortunately, the tortilla crisps weren’t marked and I just chanced a couple.

The meal was excellent and I got no adverse reaction at all. So my gut liked it too! Perhaps, I should have had more of the crisps.

The steward then got the bit between her teeth and checked all the other things they served including the chocolate. Admittedly, First Class was by no means full.

After all coeliacs may not be that numerous, but statistics show that about one in a hundred of the UK population may have the disease.

The steward had certainly remembered the two things you don’t lose in any form of customer service; enthusiasm and your temper.

It was an enjoyable and enlightening journey after a bad day at the football.

So well done to Hull Trains and their staff! And especially to Steph!

October 21, 2012 - Posted by | Food, Transport | , , , ,

7 Comments »

  1. well done to my daughter in law Steph, she is always enthusiastic and loves her job xxx

    Comment by kathryn | October 22, 2012 | Reply

    • I think she shows that Brits are good at service, if the companies let everybody get on with it and encourage them. I have the new buses near where I live with conductors. They’re all enthusiastic about their jobs and they’re making life better in this corner of London. Transport for London also seems to let its staff have more latitude in dealing with customers and the Tubes and buses are better places as a result.

      Comment by AnonW | October 22, 2012 | Reply

  2. ‘Look What We Found’ foods do many gluten free meals in pouches and pots. You can check their web page. Many Coeliacs keep some pouches in their desk for lunch emergencies! Check out Gluten Free Guerrillas for other advice on good standby foods when you’re on the move. Facebook, twitter, Pinterest and also Health Unlocked.

    Comment by Irene | October 23, 2012 | Reply

    • If the others are as good as the chilli, I’ll get some. But I’d rather go to a store than do it on-line!

      Comment by AnonW | October 23, 2012 | Reply

  3. […] Hull Trains can do an excellent gluten-free meal,surely Virgin […]

    Pingback by Virgin’s Second Class First Class Offering On Saturdays « The Anonymous Widower | December 2, 2012 | Reply

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  5. […] for £42.25. I’d gone up to York to see a friend and have lunch, so as I had an excellent gluten free meal on the train coming down, it was a day when I ate very well. I walked to the excellent stadium and everyone was a clone of […]

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