The Anonymous Widower

How Do You Choose An On-Line Bank Account?

If I want to choose a piece of software to say edit images, it is a fairly easy process.

I can usually try the software before I buy it  and all of the charges are there in words of a couple of syllables.

If say, I want to use some form of system, to store those pictures on-line, it’s something very similar.  Usually, I would try it for a few days, and if I didn’t like it, I could go and try another.

But what would Barclays, Lloyds, HSBC et al, say if I said, I’d like to try their on-line banking for a few days, to see if I liked their interface? I doubt they would be amused. Or even take me seriously!

I did try to get a pointer by typing  “which on-line bank account has the best interface” into Google and all I got was adverts for on-line banking.  But no serious study!

Someone should do one.  I would, but I’m certain that the banks would wonder why I wanted accounts with all of them.

In other ways, the customer, who should be king, loses out all round.

January 25, 2013 - Posted by AnonW | Business, Finance, World | Banks, Customer Service