The Anonymous Widower

The Edinburgh Trams Finally Arrive

One of the reasons to go to Edinburgh was to see the new trams.

The trams themselves are impressive and are the first I’ve seen with leather seats. Incidentally according to this Wikipedia article, the Edinburgh tram is a special design and unlike any others.

The trams, like many Lothian buses are being fitted with wi-fi, which is something I’d like to see on all public transport.

But I think that the design of the system shows a few shortcomings.

Edinburgh is a World Heritage Site, so why didn’t they use battery or catenary-free technology, through the historic centre, as is done in Bordeaux, Nice and Seville. Incidentally the Seville trams were built by the same manufacturer as those in Edinburgh; CAF. It therefore seems even more surprising that Edinburgh doesn’t use the same technology in the city centre, especially as in addition to not using intrusive and ugly catenary, according to some technical articles, I’ve read they are cheaper to install in heritage areas, as no posts or attachments on buildings are needed.

Even the most patriotic of Scots, will admit that it rains in their country. The ticket machines, like they are in many places I’ve been, are out in the open and buying a ticket without an umbrella wasn’t an easy process. All it needed was to make the shelters a little bit longer, as one of the pictures shows.

The ticketing is something that doesn’t take advantage of modern technology. These days, you shouldn’t need to buy a ticket, as you don’t on London’s buses, where if you haven’t got a ticket or an Oyster, you can use a contactless bank or credit card. I hope Edinburgh has plans to allow these cards, as visitors will demand this, as it gets implimemted in more places across the world.

I also felt the ticketing zones weren’t visitor friendly. You can buy one day tickets, but why don’t they do what I found in one European city and offer twenty-four hour tickets. This helps people who might fly into Edinburgh for business or a concert and then fly back out the next day. Charging people for two separate tickets will just upset visitors.

The tram also failed my map and information standards by a long way. Edinburgh has virtually no maps and surely there should be one on every tram stop.

June 3, 2014 - Posted by | Transport | , , ,

1 Comment »

  1. […] It’s certainly more customer-protective than those on the Edinburgh Tram […]

    Pingback by A Ticket Machine With A Canopy « The Anonymous Widower | June 13, 2014 | Reply


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