The Anonymous Widower

I Lost My Freedom Pass

Two weeks ago my small ticket wallet with my Senior Railcard,  John Lewis credit card and Freedom Pass.

I went down Liverpool Street station immediately and for a tenner, I got a replacement railcard and I just phoned my credit card company to replace that.

But for the Freedom Pass was much slower to get a replacement. I phoned 0300 330 1433 and they gave me a reference and an address to which I should send the tenner.

My cheque has now cleared, but I haven’t received the new pass.

I have been travelling around London recently tracing the Goblin Extension, so every day I have had to buy a Zone 1-6 Travelcard at £8.90 or because I have a Senior Railcard at £5.90. I do have an Oyster for emergencies and I’ve used that at times.

The money isn’t the problem for me, although it could be for some.

But to get a discounted Travelcard, I can’t just go to the ticket machine at Dalston Junction, I have to go to the Ticket Office. It’s not a real pain, but yesterday, I had been to my doctor’s to pick up a prescription and so used Haggerston station to buy my ticket, which was very slow, as they were having all sorts of problems with the gates and lifts, so the staff were otherwise engaged.

One problem  I have with cashless buses, where you must use a card, is that I have no contactless credit card, as my providers don’t issue them. So I have to travel with a spare loaded Oyster card to get me home on the bus.

These last few days have been quite an inconvenience.

It would be a lot worse, if I lived some distance away from a station with a Ticket Office.

There should be somewhere, where you can go to get a replacement Freedom Pass and the replacement system should be able to respond faster.

August 8, 2014 - Posted by AnonW | Transport/Travel | Contactless Ticketing, Freedom Pass, London, Ticketing