The Anonymous Widower

I’ve Given In

I said in this post, that a Sky Satellite dish is so yesterday.

However, as I have received a letter from BT on the subject of broadband, I decided that the best solution would be to get a dish to get reasonable sports on my television.

The letter from BT is a classic, and it is only thanks to my MP that I got a reply.

Here’s one section.

I’ve been in touch with our supplier, Openreach to ask about Mr. Miller’s situation. Unfortunately, he’s currently unable to get fibre broadband as his phone line is routed directly from the exchange to his premises.

Openreach have confirmed that the Fibre to the Cabinet (FTTC) technology which they have deployed needs a fibre-enabled street cabinet to supply the service. But because Mr. Miller is located very close to the exchange and is fed directly from it, i.e. not via a street cabinet, this unfortunately means that he can’t have the fibre product at present.

So the solution to my fibre broadband problem, is to move further from the telephone exchange.

I am a qualified electrical engineer and do understand the technology, the problem and the solutions. So I can’t help but find their statement mildly amusing.

But I suppose to actually be honest about the problem, as BT has been in the end, after a kicking from my MP, would only chase customers away to other broadband suppliers, who of course because of my local loop problem, can’t actually deliver the product that everybody wants.

In my view, there should be an on-line database that everyone can access, that shows the phone and broadband standard and quality, that is available at every house or business premises in the country. After all, you might find the ideal building for your new offices and it would be prudent to confirm the status of the phones and broadband before you made an offer.

But why stop at phones and broadband, as it would be much better if all the other services were listed as well.

October 23, 2013 - Posted by | Computing, World | , , , ,

2 Comments »

  1. […] have said, I can’t have fibre-optic broadband, as I’m too close to the exchange.  But this post has appeared opposite my […]

    Pingback by Are BT Winding Me Up? « The Anonymous Widower | December 3, 2013 | Reply

  2. […] unless you’ve got BT Infinity. Which of course is not available to me, as I’m too close to exchange. BT’s words not […]

    Pingback by BT Broadband’s Crap Football Broadcasts « The Anonymous Widower | February 3, 2015 | Reply


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