Is Internet Security Sometimes Over Secure?
On Friday the 13th December, I received a Purchase Confirmation from eBay by e-mail.
As I get lots of spam e-mails, I decided it was just the usual spam and ignored it.
But then I got thinking.
- I have never bought anything on eBay.
- I sold a lot of surplus things, when I last moved house on eBay and was very satisfied with their service.
- The purchase was for a watch and I don’t wear one.
- It was also an Apple watch and as the company has given me so much grief on their non-standard co9mputer and file formats , when I was a programmer, I never buy or use any Apple products.
- It was also for £650, which is never the sort of sum, I ever would pay for a watch.
So I did all the safety checks on my bank accounts and credit cards and found everything was as it should be.
On the Purchase Confirmation from eBay is a 0204 phone number offering help . So I rang it on the Saturday.
My call was answered by a male operator with a slight accent, but speaking good English.
- After I gave him the Order ID, he said that eBay had closed my account because of inactivity.
- I have since found an e-mail from eBay saying they were closing my account and I remember answering it, but as I felt I didn’t need the account, I took no action.
- The operator, then said that someone had reactivated the account and told me that this needed documents like Council Tax to prove I lived at the house.
- He then asked if anybody lived with me. I told him no, as I’m a widower in perhaps a rather curt manner, as I don’t like being accused of a crime.
- I then realised that this was an inside job, from my experience of working with police forces, banks and consultants in stopping crime.
- I told him my thoughts in a quiet way.
He then said he’d close the account and the conversation ended.
On the Monday, I decided I wanted to go to see the new Northumberland Line on the Wednesday.
- So I decided to book online using Lumo to Newcastle.
- Before entering your bank/credit card number, Lumo ask for your name and address.
- I didn’t get past the name and address entry, probably because, I suspect eBay had put my name and address on a black-list!
In the end, I bought my tickets at the King’s Cross station ticket office using a credit card. At least they were the same as the on-line price.
It was a good trip and I wrote about it in London And Newcastle In A Day By Lumo and My First Trip On The Northumberland Line – 18th December 2024.
Conclusion
I have phoned Lumo, most of my banks and credit cards, Action Fraud, the BBC, the police and I still can’t find out how I get myself off this accursed black-list.
The only good thing, is that I have not had ay money taken out of my bank account.
I have also reported the fraud to the Metropolitan Police and got a crime number for it.
The Anonymous Widower 