The Anonymous Widower

Disappointing Cologne

Cologne and its station disappointed me.

I was hungry and the hotel wasn’t exactly brimming with gluten-free food options. Or guests for that matter.

In fact, the whole city centre was dead.

Was everybody tucked up in bed watching the vEurovision Song Contest or because of the attacks in the city centre in the New Year, does everybody not go there any more.

In the end, I got supper in an Argentinian steak house, where the food was a lot better than the service.

In the morning, I didn’t have a ticket, so I arrived at the station a bit early, only to find that the machines didn’t seem to see the ticket I wanted and the ticket office wasn’t open.

It was a repeat of the customer service of the night before.

There are a couple of things to note in the pictures.

  • I had to go through all the rigmarole of getting a number to buy a ticket.
  • I had masses of paper for my ticket compared to what I get in the UK.
  • Comfortable seats were thin on the ground.
  • There was a smoking area on the platform.
  • Lots of trains seemed to be locomotive-hauled.

Eventually, I arrived in Brussels with plenty of time to spare.

But surely the biggest disappointment about Cologne is why the Germans haven’t developed it as a gateway for Cross-Channel passengers.

Consider.

  • Cologne has very good connections to major German cities like Berlin, Frankfurt and Munich, which are much better than those from Brussels or Paris.
  • A lot of visitors to Germany from the UK, may be going to Cologne anyway, so why force them to change trains in Brussels?
  • According to the Demographics of Cologne, the city has around a million inhabitants and is in a region of three million.
  • Cologne is about the same size as Birmingham, Glasgow or Liverpool/Manchester, so it could probably sustain a direct service.
  • If you need to waste an hour or so in Cologne, whilst changing trains, you are by the cathedral and the Rhine.
  • Cologne to London by train must be around four hours, which must be very competitive with flying.
  • A Sleeper train between London and Cologne would probably work. I’d use it!

I think the Germans can’t be bothered, as they’d have more passengers to cater for, who knew about customer service.

I know there’s the problem of Customs and Immigration, but if Deutsche Bahn were serious about running a service, I’m sure the problems are solvable.

I’ve been through small airports where excellent, efficient and probably very thorough systems had been setup to encourage traffic.

The problem could of course be the UK Border Force, who in my experience don’t seem to be the best in the world.

But then, the world needs to develop fast, efficient, automatic border checks, that I’m certain if we got right, would actually discourage illegal immigration.

As it is, we set up such weak checks, that they encourage criminals to encourage and fleece, those that might want to come to countries, where work might be available.

 

May 15, 2016 - Posted by | Transport, World | , , , , , ,

1 Comment »

  1. Border checks should be better than they are. I can go into a shop and pay just by placing thumb on the button of my phone, and the magic of modern technology will take the money from my credit card. But ONLY if the finger print reader recognises my thumb print. Very secure, more so than a pin number. Why can’t transport etc offer more such systems – I believe they are called biometric ticket systems.

    Comment by nosnikrapzil | May 22, 2016 | Reply


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