The Anonymous Widower

Spark Energy Supply Ceases Trading

The title of this post, is the same as that of this article on the BBC.

The important thing in the BBC’s post is this section.

Ovo Energy has confirmed it has entered into a conditional agreement to buy the company and take on its customers.

Ofgem said the energy supply for Spark’s 290,000 customers would continue as normal.

It advised customers to take meter readings, and said outstanding credit balances would be protected.

It appears that the safety-net is working.

Incidentally, I am a customer of OVO and I have had no problems, except with getting my smart meter installed.

I also have several friends, who chose OVO independently of me, who don’t seem to be having problems.

So hopefully, Spark Energy Supply’s customers will be looked after professionally.

Conclusion

My advice to anybody affected by the failure of Spark Energy or any other energy company, is make sure you have all your information with the meter numbers together.

Then sit tight for a few weeks and see how it all goes, before choosing a new supplier if you feel you need one.

It might also be a good idea to listen to Paul Lewis on Radio 4’s Moneybox today.

November 24, 2018 - Posted by | World | , , ,

2 Comments »

  1. I only switched to Spark a week ago, after terrible service and poor renewal prices from Npower.

    What is really annoying about this case is that it is Ofgem itself that has pushed Spark into insolvency with a £14M charge!

    I suppose I will find out what happens next, but IMO Spark’s liquidation releases me from the contract and any exit charges.

    Comment by Mark Clayton | November 24, 2018 | Reply

  2. Listen to Moneybox and if you end up with OVO, that should do you OK for a couple of months. I’ve been with them for three years now and they haven’t give me any hassle and handle my solar panels as well.

    I could probably save a bit of money, but it took me eighteen months to finally get from under nPower. I’m not saying that will happen again, but OVO will do me until there’s a community energy scheme with local energy storage.

    That could happen here, as I live in an privately-owned old-fashioned Victorian estate, that is organised for the benefit of the community. It’s even featured as a good example in the Guardian. Te latest addition to the estate was a business centre with offices for small and medium sized businesses.

    It’s a shoe-in for a community energy scheme, where a proportion of profits are ploughed back into community projects.

    Comment by AnonW | November 24, 2018 | Reply


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