No Wonder Research in Motion is Doing Badly
Research in Mition, the maker of Blackberry phones is not doing well according to this on the BBC. Unless of course, you consider a $125million loss to be doing well.
But after trying one of their products for free, which O2 were kind enough to give me I can understand why sales are falling.
For a start the keyboard has been designed by someone, who gives the impression he’s never done any substantial typing on a proper computer. Good design always builds on what your customers expect. As an example, supposing a car manufacturer proved that left-hand-drive cars were safer and then said it wouldn’t make right hand drive ones for the UK. Would they sell any?
As an example here, I wanted to enter the @ sign, which is above the P. Which in itself, is a pretty strange place to put it! But then with a small keyboard that might have been the only place they have left.
So you’d think that you would use Shift followed by P to enter it! But no, it’s Alt followed by P. If that is logical to someone with forty-plus years experience of a computer and sixty years of typing starting on a sit-up-and-beg Imperial, then I’m a Chinaman. (By the way, is it allowed to use that phrase today from the past. It is only descriptive and I could have used the alternative form of Dutchman!)
If I taken the trouble to check that the keyboard was so strange, I wouldn’t have had one. No wonder they aren’t selling to well. Perhaps this keyboard means that new users aren’t impressed. I’m not!
In the day I used it, I never managed to send a text message, although I did receive a few and read them. On my Nokia 6310i, I just hit one button, choose Reply and I’m replying.
Others may like their Blackberries, but it is definitely not for me, so I’ll stick with the Nokia 6310i.
I know that doesn’t take pictures, but I have a little and battered Nikon Coolpix in my pocket to do that and also act as a visual aide-memoire.
I’ve Got Myself A Blackberry
Not a fruit, but one of those new-fangled phones.
Quite frankly I’m not impressed!
Typing With One Hand
I’ve now acquired a new Sony VAIO laptop with a wide 17.3 inch screen. I mainly bought it, as my old HP machine is getting rather tired and I was fimding I made the odd mistakes on the keyboard. As the keys were more widely spaced on the Sony, I thought this might improve my typing and a brief test showed that it appeared to be better.
I’ve now got the new Sony and this video shows me typing.
Not how I span with my right hand to work the shift and control keys.
It is my left arm and hand that is bad, as I said here. But the computer would probably work equally well with someone, who had right hand problems.
Apple Have Problems With iPads in Australia
According to this report on the BBC, Apple is having to give refunds on iPads in Australia.
Perhaps they don’t work upside down! Or is it all those kangaroos jumping about, setting up odd vibrations at the wrong frequencies!
My Zopa Spreadsheet
I have a spreadsheet written in Excel, that documents all of my Zopa investment.
What I find about Excel is that it is so illogical and nothing is intuitive. When I wrote a PC-based version of Artemis, that was a project management, spreadsheet and a graphics program, it was way in advance of Excel today for ease-of-use. But then it didn’t have all the features.
Am I being arrogant?
No! At my age and state of health I have that luxury.
On a more important theme, is the spreadsheet telling me what I should do with Zopa?
I think so and I’ll be making changes to my lending philosophy in the next few days.
Zopa Mentioned in the Guardian
My Google Alert for Zopa found this report in the Guardian. It’s not particularly relevant to Zopa or peer-to-peer lending as this extract shows.
Not all hairdressers are on one giant VAT dodge, otherwise there would have been some public outcry and we would all, by now, be doing each other’s hair (we would call it peer-to-peer grooming, it would be somewhere between Zopa and a zoo, and it wouldn’t matter what we looked like, because we’d all look the same).
But it does show that you should choose a unique name for your company.
Right-Handed Typing
I’ve now decided, that even if the mangled nerves in my left arm, aren’t the cause of my problems, holding up my left arm for typing irritates the hand and makes everything worse.
So I’ve now started using just my right hand for typing. I just rest my left arm and hand in my lap.
Years ago, there was a picture taken of me, in a recumbent position with the monitor more-or-less between my feet, which were on the desk and the keyboard in my lap. So I’ve always had problems about getting a convenient position for typing.
I’ve looked for one-handed keyboards on the web and there is nothing like I want. Although, one site says a laptop keyboard is best for one-handed typing and that is what I use anyway.
One thing that may affect my typing is that I’ve done any awful lot of setting of letterpress type. This is a right-handed operation, where the stick is held in the left and the letters are picked and placed by the right. I’m not sure, if I ever did any typsetting after my arm was broken, but if I did, it could explain how easy I find this method of typing.
After all, the last four or five posts have been done this way!
Nationwide Login Problems
I like to login to my account at Nationwide each morning to see if there are any payments or credits, and that what are there are what I expect.
However, since Sunday, I have been unable to login. Each day, I got a message saying that the system would by back by 06:00.
Due to essential maintenance work some services will be unavailable on Tuesday 20/03/2012 between approximately 00:01 and 06:00 – we apologise for any inconvenience this will cause.
It’s now well past that time.
This is just not good enough.
Update on 21st March 2012
I have since found out what the problem was. I use Google Chrome as my default browser and have done for a couple of months, when I had problems in internet Explorer, whilst using WordPress. This behaviour only showed up in this browser and when I used Internet Explorer everything was fine.
This morning Google Chrome is working fine.
I may have found the solution, but how many customers of Nationwide use Google Chrome and don’t have the computer knowledge I do. In fact because of the WordPress problem, I’m a bit suspicious that all browsers don’t sing to the same hymn-sheet. It does mean that web designers must do a lot more testing, so they don’t get bad publicity because of unforseen changes to the design of browsers.
From both the web designers and the customers points of view it’s a nightmare.
The only way to spot this sort of problem early is to test sites continuously and analyse the web logs every day. The Nationwide problem might have been picked up from the latter, by indicating that there were a lot of login failures with Google Chrome.
Commenting on Television and Radio Programs
I like to comment on BBC programs. But increasingly programs are expecting you to comment via Facebook. Which I won’t join!
What’s wrong with e-mail?
Groupon Told to Improve
I’ve always felt the web site, Groupon, a bit suspect and in the “If-it-looks-too-good-to-be-true- then it-must-be” category, so if any offer has anything to do with it, I ignore it.
So now the Office of Fair Trading has told it to improve as reported here on the BBC.
I’ll ignore it even more, if that were possible.
The Anonymous Widower 