The Anonymous Widower

Bye-Bye Virgin

I’ve now been without my landline for a couple of weeks now.  Although, I didn’t realise it for some days, as I was away and also because most of my friends phone me on my mobile number.

So on Friday, I did what I should have done when I moved in; I signed up with BT.

Today after a very long phone call, I cancelled Virgin. I did eventually get someone sensible, but as I had to ring on my mobile and I phoned them for perhaps twenty minutes, I suspect it wasn’t cheap.

It did however cost me over seventy pounds to get rid of them.

Hackney council today wrote to me saying that I could get rid of five heavy items a year by just giving them a call.  If disposing of Virgin and their useless service were so easy.

Incidentally, all of their cabinets round here have had their doors stolen. 

A Typical Virgin Cabinet in Hackney

In my experience, electrical equipment doesn’t like working in exposed conditions.

I shall now be using BT for phone and broadband, Freeview for television and the pub for watching football on Sky.

August 15, 2011 Posted by | Computing, World | , , , , , | 2 Comments

How Not To Contact Your Phone, Broadband, Energy or Media Supplier

My Virgin Media service is terrible, so I want to cancel.  As an example, I haven’t had a landline for about 10 days now. Every time I try to get through to service, I end up on hold listening to terrible music. It’s probably cost me several pounds on my mobile.  In one case they tried to see me more services.  If I want more crap, there are many much better places to buy it, where I get some service.

As an aside here, could my terrible Virgin service, be due to the fact that their connection cabinets round here have no doors and are open to the elements.  

I didn’t have the phone number to hand, so I did the obvious and typed “Virgin Media Phone Number” into Google.

After the adverts trying to sell me more Virgin services, there are some helpful companies that can connect you. I obvious don’t want more crap, so I ignored the adverts and as the helpful companies looked a bit dubious, I read about them first.

They are call referral services with expensive numbers and cost 10p a minute from a BT Landline and considerably more from a mobile.  As I’ve only got my trusty Nokia 6310i, I didn’t even think about ringing them.

Virgin Media were the fifth in the list and there were about 10 of these call referral services.

By the way the number to ring for Virgin Media is 0845 454 1111.

August 15, 2011 Posted by | Computing | , , , | 4 Comments

The Police Don’t Like It!

Surprise! Surprise!

The police don’t like the fact that David Cameron is calling in Bill Bratton.

I’ve met a few high ranking policemen and with one glorious exception, they were not a bunch I warmed to.

They generally want to do things their way and just be given the funding to make their own successes and failures.

I once heard a comment from someone who was selling technology to a particular Police Force.  The Chief Constable said that he wanted the best system that money could buy, but he didn’t want the company to sell it to any other Force.

Surely, with Police technology and equipment, it should all be standardised, so that each force uses the same equipment, vehicles and computers for the same jobs. Some have said that the dreadful Soham murders happened because two Police Force computer systems were incompatible and couldn’t talk to each other.

Imagine what would happen if the computer systems at Barclays couldn’t talk to those at Lloyds and HSBC.

Chief Constables are always harping on about their links to the local communities and that every Force has different needs.  If you believe some of the stories in the reputable Press, some of them have been behaving in the manner of rather poor dictators, led much more by the rules of the Data Protection Act and the Health and Safety Executive.

They must accept that they don’t have a monopoly of knowledge on policing in the UK.

August 14, 2011 Posted by | Computing, News | , | Leave a comment

China’s Fake Apple Stores

It would appear Apple has a problem.

August 13, 2011 Posted by | Computing | , , | Leave a comment

My New Toy Locked Itself Up

I wasn’t using the Wi-Fi on the Iconia, as I’d brought the paper with me and felt it easier on a crowded train to just read it and do the Sudoku.

But I was making notes for this blog.

When I opened it for the second time, it just locked up and has been in that state since.

I did buy it in PC-World, but at least I didn’t buy it in the one at Tottenham Hale, which has had a little local difficulty last night.

August 7, 2011 Posted by | Computing, Transport/Travel | , | 2 Comments

What Worries Me About Smart Phones

The BBC were also talking about how many people, are getting addicted to their smart phones. Here’s my e-mail to the program.

I don’t have a smart phone and never will. I text, tweet and run a lot of my life from a 10-year-old Nokia 6310i.  I do get worried that some services, that I will need in the future, such as finding my way around a strange city or monitoring my Warfarin usage might need a smart phone.  I’ll just get an even grumpier old man.

On a serious side, I do carry an Iconia tablet when I travel.  But I only use it for business, research and entertainment.

August 4, 2011 Posted by | Computing, World | , , , , | Leave a comment

Keith Madeley MBE

I have received spam from someone claiming to be this guy and a company called HoneyPot mail. As my reputable spam filter marked his message as junk mail, I binned it.  I suggest you do the same.

He might be a genuine person or he could just be a very bad e-mail marketeer. After all, I couldn’t find an unsubscribe on the e-mail, which is against the ICO rules.

August 2, 2011 Posted by | Computing | , | 7 Comments

You Wouldn’t Want To Mess With Mary

I was alerted to this blog post by The Times this morning.

It’s all sensible advice and we need more Marys to come forward to give the crooks a good kicking.

July 23, 2011 Posted by | Computing, News | , | 2 Comments

Academic Year 2011/12 Payment Access Review Alart

I received a phishing e-mail with this title today. Note how alert is spelled.

This is the body of the e-mail.

This is a message for all students receiving grants and loans from the Students Loan Company. You are required to verify your account information in order to avoid any delay in your loan/grant payments. You can do this by visiting http://www.studentfinance.direct.gov.uk/

Yours Sincerely
Student Finance England
Please do not reply to this email as it has been automatically produced from an address which cannot accept incoming mail.

****************************** ****************************** ******************* The information from the Student Loans Company Ltd contained in this e-mail is private and privileged. If you have received this e-mail in error be advised that any use is strictly prohibited. Please notify us and delete the message from your computer. You may not copy or forward it or use or disclose its contents to any other person.

As internet communications are capable of data corruption it may be inappropriate to rely on advice or opinions contained in an e-mail without obtaining written confirmation of it. This footnote also confirms that this email message has been swept for the presence of computer viruses, however we do not accept any liability or responsibility for resultant virus infection. Opinions and views expressed in this e-mail are those of the sender and may not reflect the opinions and views of The Student Loans Company Limited.

The Student Loans Company Ltd registered office is at 21 St Thomas Street, Bristol, BS1 6JS and it is registered in England Company No. 02401034, VAT No. 556 4352

Note that the Student Loan Company details are correct, but that the e-mail points to a web site called gankotimata.com, which has these registration details.

    
    Domain Admin        (contact@privacyprotect.org)
    ID#10760, PO Box 16
    Note – All Postal Mails Rejected, visit Privacyprotect.org
    Nobby Beach
    null,QLD 4218
    AU
    Tel. +45.36946676

The phone number is actually in Denmark and the website is in Australia. Enough said!

Who is behind this I do not know, but please don’t contact them, unless you want to give them your student finance. 

But these scams seem to be getting more and more sophisticated and believable.

July 21, 2011 Posted by | Computing | , , | 2 Comments

A Web Site Not To Use

In my previous post, I mentioned that some web sites, when you access them, open a new browser with a full page advert.

I find this practice very unacceptable. I know that some of the more sleazy tabloids use this practice, but I just opened the web site for the Daily Express.  I got a very unacceptable advertisement in another copy of my browser.  Incidentally, when I closed this unwanted browser window, it immediately reopened and only by closing the original page containing the Daily Express web site, was I able to continue without being interrupted by offensive advertising. 

So I shall be continuing of my policy of never having bought this rag in my lifetime! And I’ll never look at their web site again, unless there is a story there, that I have to look at.  But I haven’t needed to yet!

I shall be reporting them to someone.  But who?

July 20, 2011 Posted by | Computing, News, World | , , | 3 Comments