Why I Won’t Use Uber
I don’t use taxis much at all.
I did in Blackburn on Saturday, as one was there, when I came out of Ewood Park and as trains to Preston, are fairly infrequent, I felt it might be quicker than finding a bus and I might catch an earlier train. I didn’t!
Other than that since the first of September, I’ve used taxis perhaps twice to come back home after arriving late at night in a rail station, just to save time. I usually get them off the rank at the station.
I use a mini-cab perhaps twice a year, to get to and from my son’s house on Christmas Day, which I book personally at the office around the corner from where I live.
The reason for this low usage is also because I have a dozen or so bus routes within two hundred metres and four of these are all night routes. And as London buses are ideal for parcels and shopping, when coming home with bags, I rarely need a taxi.
I would also put taxis in that category of wasted money, which is better spent on something more enjoyable like a proper lunch, rather than a drink and a banana.
But the main reason, I don’t use Uber is that it’s an app and I don’t want to put any apps on my smart phone, which I use exclusively for the web and to send and receive text messages.
I also don’t like giving my e-mail address and mobile phone number to companies or individuals willy-nilly, as so many companies like to send me unsolicited messages.
I’m certain, that apps will be the next security hole, that will be targeted by fraudsters.
As Uber has created lots of enemies for itself, I would put the Uber app at the top of the list of innocent trojans to get control of your phone, as fraudsters would like an app used by lots of users in insecure places.
People would also be much more careful with a financial app from their bank, financial advisor or credit card.
I think it is true to say, that in London, I am annoyed by traffic congestion which slows the buses and creates more air pollution.
Uber is helping to make this worse, as there are more and more mini-cabs in London.
Last week, I was on a bus that took an hour to get from Upper Street to Monument at ten in the morning, when the timetable says twenty-three minutes.
So I very much back Boris, who wants to limit the number of mini-cabs.
Does Your Energy Company Say Sorry When Its Web Site Gets Its Knickers In A Twist?
Mine does!
I got this, when I clicked a link to view my statement!
I suppose it’s better than leaving me lost in cyberspace!
Is This How To Fight ISIS?
I first read about ISIS-Chan in The Times and I’m surprised that this Japanese character hasn’t spread into more of the media.
I did find this article about the anime in this article on CNN-Money.
The idea is to so fill Google and the other search engines with the harmless stories, that the real hardcore ISIS filth becomes impossible to find.
Let’s hope that the UK and other governments are creating masses of similar material in their fight against the evil madmen of ISIS and other terrorist groups.
Those that choose to spread their perverted material by the Internet should be strangled by the Internet.
Terrible Credit Card Reporting
Because I had a couple of my cards cloned, if I’m at home, I usually check them every morning.
As someone, who made millions by writing good reports for computer users, only one of my cards and banks has a proper reporting system, that you can use however you want.
And that is American Express!
For a start, when you look at recent transactions, they are shown by default on AMEX with the last transaction first. However all my other cards and statements are shown with the most recent last. So as one card is used a lot for small transactions, I have to scroll down to the bottom to check the transactions.
Also on AMEX, you can change the order to what you want, so perhaps if you want to locate a transaction at say Virgin Trains, you can put the descriptions in order and then scroll to V.
Why do Banks and Credit Csrd companies treat us with such contempt?
Some are a total disgrace!
If AMEX can do it, why can’t the others?
Because they don’t care about customers!
So if you’re thinking about changing your bank, make sure you have a run through the reporting of the new bank first.
In my experience most are total crap!
Network Rail Displays Must Work On Windows XP
I saw this screen at Finsbury Park station.
There’s not much wrong with Windows XP compared to some of the later versions.
Finding Trains All Over Europe
I’m in Krakow and need to get my train times for Prague for tomorrow. I’ve found that bahn.de on a mobile gives access to a simple site, which can find the trains between any two places in Europe. It jusy havr me a realistic route from Madrid to Manchester. It would have enabled me to do the trip, just by going to the named stations and buying tickets. The only German you need is to remember bahn as all the rest even the place names are English, if you want it that way.
No hasle.
Avoiding The Real Issues In The NHS
All the political parties seem to be promising more and more to the NHS in this election, be it money, drugs, doctors, nurses or midwives.
Money could be the least of the problems, as it will probably come from improvements to the economy or some tax-the-rich measure, depending on your political point of view.
As drugs are not really a drug problem, but usually a money one, we are left with where to we get the tens of thousands of staff we need to provide health-care.
The trouble is that being a health professional, is a skill you can use anywhere in the world, as all human beings are the same under the skin, even if they come in various colours, speak different languages and have certain different diseases governed by genetics or environment. So just as we can recruit paramedics from the Antipodes, nurses from the Philippines and doctors from virtually everywhere, other countries can entice our health professionals away.
We live in an increasingly global society, and working abroad for a few years is often in many peoples desired career profile, be it in health care or not. Healthcare like certain other professions is one of those that gives you a passport to a lot of interesting places.
All manpower planning in the NHS seems to believe that those trained here, will stay here. But all good training does is hand everybody that passport to travel.
To make matters worse, good training for some professions, is an excellent grounding to starting a business or working in the private sector.
So the first issue we must face, is this one of where do we get the staff. The NHS has shown itself to be not very innovative in this area.
Some have suggested in the past, that anybody trained in the NHS must contract to work for the service for so many years. This is just cloud-cuckoo thinking.
The one positive thing that can be done to help staff is to provide better working conditions and rewards for those working in the NHS. Most of the NHS buildings, I’ve seen in the last ten years have been pretty sound, with perhaps the odd exception, so we must look at the problems of staff with respect to organisation, management, pay and pensions.
What I do find interesting is that all of the Practice Nurses I’ve met in GPs surgeries seem to be so much happier in their work than those in hospitals. It’s only a small survey, but it does say something about the difference between GP’s surgeries and hospitals.
When I’ve spent time in hospital in the past few years, it has been been twice in good NHS hospitals and once in an expensive private one in Hong Kong. There was little difference in the equipment or methods used, but as an IT professional of some years experience, I don’t believe that hospital systems are what an engineer or manager would accept if they worked in say a modern car factory in the UK.
So we must get hospital and GP health systems to the levels that patients and staff expect in their personal life.
Where is an on-line copy of my health record, that I can read to get to the bottom of my problems, that seem to occur seasonally in the Spring?
But things are changing and we must create a health communication and information system, that is an order of magnitude better than what we have today.
No political party is saying they’ll fix this important gap in the NHS.
Everything in our lives is going on to our computers or phones, but healthcare in the NHS hasn’t changed that much since I was born in 1947.
Some people rightly worry about such a computer system. But at its best it would only be like an on-line shopping system, where if you don’t see what you need on-line at your favourite store, you go and look at a physical one.
In all the politicians posturing on health, they very much ignore the users of the NHS and what they can do to improve the service and its efficiency.
I would be interested to see an analysis of how much the average patient costs the NHS. I suspect that because of the lack of a fully joined-up computer system, if I had complete access and wanted to find out how much I cost the NHS last year, no accurate value could be calculated.
Many people calculate their motoring costs to the last penny, but even if they wanted to, it’s probably impossible with healthcare, even though all the data is there.
Eventually, everybody will have this figure, as it could be a powerful tool for a GP to classify and better treat their patients and as a motivator to patients to improve their lifestyle. You’ll never change some patients, but many could be nudged in the right direction.
We must also do more to ease our load on the NHS. On a personal level, I look after my INR, by doing my own tests. A Committee of MPs has stated that all NHS patients who can, should do their own testing to save the NHS a lot of money.
How many other measurements can be taken by patients to ease the load? And are we doing enough to encourage more and better devices?
In no political party’s pontifications on the NHS, can I find anything about bringing the patient more into his or her own healthcare. But many doctors and nurses have said to me that we should take more responsibility for our own health.
After all, many of us now carry a tablet or phone, that has more computing and information accessing capability than existed anywhere ten years ago. Is this being used to give us better healthcare? Not really!
Political parties are not tackling the problems caused by our poor diet, lifestyle and environment.
Where I live, there are more unhealthy takeaways than you need to try a new one every week of the year. Not one sells any gluten-free food, so their chances of seducing me with their crap is non-existent.
Even the Sainsburys Local that I use is not a store,where you can always get the staples you need to create a healthy meal. Yesterday, I needed a couple of haddock fillets for supper, but except for some very bedraggled and unappetising cod, there was no uncoated fish. So I had to take a bus to the Angel to get some from Waitrose. Does a lack of healthy food locally mean that many don’t eat as healthily as I do? I am out and about in London most days using my Freedom Pass, so it is not difficult for me to pick up what I need on the go. But a young mother with an infant in a buggy doesn’t have that luxury. It’s not the shops’ fault, as they only stock what the shop sells!
The only positive thing government can do in this area, is to give local authorities more power to decide what shops they allow in their area.
I haven’t seen anything like this in any manifesto.
We should also do things to curb air pollution, which can get bad at times. All city centre transport, should either be electric or very low emission vehicles.
But again, no-one wants to annoy people, except the Greens, who won’t win anyway.
I suppose smoking comes into this area. Any candidate for London Mayor, who decides to ban it in public parks, squares and in the vicinity of bus stops gets my vote next time.
Perhaps candidates for the election, should have to declare if they smoke or not and what car they drive on the ballot paper!
Do we also give our children an education that will help them get through the minefield that is health? We give sex education in schools, but surely health education is just as, if not more important!
We need to think radically, about how we deliver healthcare and before we throw money at it, we should sort out the details on how it is delivered, how it interacts with patients and the fasctors that affect it.
Conservative 1940s thinking has failed and we must bring the NHS into the twenty-first century.
When No Doesn’t Mean No!
I hate spam e-mails, cold calls and text messages I don’t need.
I am very careful, to whom I give my communication details.
No-one gets my mobile phone number since I gave it to John Lewis, so they could deliver a parcel and an hour later I got a call on it trying to sell me a service to check my PPI status. I only had one issue on that and I sorted it myself.
Courier companies do get annoyed I won’t give them my mobile phone number, but as I’m generally in, what’s wrong with a landline?
What really annoy me are companies, where I’ve bought something on-line and despite saying I want no marketing calls or e-mails, the e-mails keep coming through in a flood.
One of the train companies is a bad serial offender and as I sometimes buy long-distance tickets with them, I have to give them my e-mail and other details. They recently sent me two e-mails; one of which said I might like to travel with my partner and the other that I might like to go and see my mother or other family. The first would have been offensive and truly hurtful to some and as my only family is in Walthamstow, which is Freedom Pass territory, the company did themselves more harm than good.
But increasingly, I’ve found a way to get good priced tickets for shorter journeys, both in and out of London and say between two stations anywhere in the UK.
And that is to buy the ticket after 16:00 on the previous day at the ticket machine at my local Overground station. At least Transport for London only send you targeted e-mails on subjects you have requested like weekend engineering works. And of course no-one has developed an automatic machine that senses your mobile number or e-mail address!
What is needed is a site like the Telephone Preference Service, where you can register your e-mail to stop marketing e-mails.
There is also a marketing opportunity for someone to see up a train ticketing site, for those who need to take trips out of London.
1. Such a site would generally sell out and return tickets from London.
2. It would also sell extension tickets from Zone 6 for Freedom Pass holders. At present you can only do this from a Ticket Office or one of London Overground’s excellent machines.
3. It could also find you a nice day out on say next Thursday, linking to the weather and the sort of place you’d like to visit.
4. It could be geared to Londoners and tourists alike!
In some ways the site would be a clone of the London Overground machines, which are Internet terminals anyway!
When will innovators realise that one person’s annoyance is another’s business opportunity?
Train Departure Information On The Go!
I took this picture of my Samsung S5 just before I left to get the connecting train to Leeds, before my scenic trip to Manchester Victoria.
I just used the phone’s browser to access nationalrail.co.uk, chose Live Departures and then entered Leeds and Manchester Victoria. In the end I caught the 09:26. A god thing about this example, is that it shows all companies and routes for direct trains,
I also use it on a train, when I’m making a connection, to find out from which platform my next train is leaving. Or not as the case may be!
So simple and it works for every station and route in the country. To prove that, I’ve just found out that the 08:55 from Inverness to Kyle of Lochalsh is on time.
Who needs all the hassle of downloading an app for every train company you might need?


