The Anonymous Widower

A Design Challenge

It is absolutely essential that the London Underground increases the number of stations that have step-free access.

Southgate station is a station I know well, as I used it many times to go to and from my school. It is one of those stations with three escalator slots, as this picture shows.

The middle one was just an emergency staircase, but this could be converted into an inclined lift, as is proposed at Greenford.

But as Southgate is a Grade II* Listed building, it would have to be installed with a high degree of sensitivity, which would be the design challenge.

But solve it at Southgate and you could solve it on any of the number of stations, that have two escalators and a staircase.

January 19, 2013 Posted by | Transport/Travel | , , , , , | 3 Comments

How To Do The Snow Delay PR

On the BBC London News, they’ve just had a spokeswoman from South Eastern Trains, apologising for all the delays last night and saying that although some got home late, they all did get home.

They may not be perfect, but at least they had the decency to face the press, which can’t be said for British Airways, who seem to be intent on committing suicide.

January 19, 2013 Posted by | Transport/Travel | , , , | Leave a comment

Improving Banking Security

There is an article about the security level of chip and pin on the BBC’s web site. It got me thinking.

I am careful with my bank debit and credit cards and feel that with on-line banking, not enough is done to create a more flexible and much more secure system, by using the power of the servers to make things difficult for a criminal.

Logging In

I always log in from memory, rather than use the little machine that my bank gave me. As the customer number and passwords are not written down anywhere, even with the card and the machine, it would be difficult to log in to my account, unless they had co-operation from someone inside the bank.

There is a big flaw in the bank’s security, in the fact that all the machines are identical, which means criminals only have to get one to use this method of logging in, if they have a stolen debit card and the customer number. I needed a new one and just went into a branch and asked for one.  They didn’t ask me any questions, before I got a new one.

I very much like the login system used by Zopa. It is very secure and very simple, and I would suspect most people would not need to write anything down to login first time.  Something, you can’t say about many systems I’ve seen.

Restricting Cash Withdrawals

I have never understood why thee is nowhere in your on-line banking account, where you can set parameters about how and where you can draw money out through cash machines.

In a simple case, you might impose limits on the amount of money that could be withdrawn at any one time, or say in a week or month.

I would impose a limit of up to a hundred at any one time.  If I needed more, I could always change the limit. You wouldn’t want to make it too complicated, as it would start to get onerous.

Better Bank Statements

When I look at my bank statement on-line, the cash withdrawals, just say how much I’ve withdrawn and the name of the bank. Some of the direct debits are well documented either.

it would be very easy to say give every cash point machine a unique reference, so when you checked the statement, you would quickly notice a transaction that was perhaps done with a cloned card.

The more information you gave customers, the more likely they would be to spot something that wasn’t correct.

An Emergency Pin Number

You hear stories about criminals threatening cash point users and getting them to draw money out.  So why not have an emergency pin number, that smallows the card, perhaps gives out a few pounds and then says something like.

This machine as run out of money, please try another machine.

Whatever the system did would have to be carefully thought out, to avoid the criminal taking it out on the victim.

SMS Confirmation Of Bigger Transactions

I’ve never understood, why this couldn’t be done, as any message relating to a purchase you hadn’t made, would give you warning.

I’ve always felt that this would be very effective, even if only a few cards were setup this way. But would criminals take the chance of using a card that was, when it might start an immediate chase.

In some ways, what seems to be sad is that all on-line banking is so similar, when there are so many things that can be done to make the system much more secure for both the bank and its customers.

Banks are just so conservative and don’t innovate. Which is why they’re going to fail even more.

January 19, 2013 Posted by | Business, Computing, Finance, World | , , | 1 Comment

An Advantage Of Living In A City

I’ve lived for forty years of my life in the country, where of course in weather like this you have to clear snow, so you can get into your house.

I’ve just walked down the road to get my paper and on the other side of the road, three workers from Hackney Council are clearing the pavement. They have a rather nifty pair of grit spreaders!

A Pair Of Nifty Grit Spreaders

A Pair Of Nifty Grit Spreaders

I suppose to be fair to the Council, they spent a lot of money replacing the pavements last year and they’re only protecting their investment.  And helping the residents’ balance!

January 19, 2013 Posted by | Transport/Travel, World | , , | Leave a comment

My Central Heating

There’s something weird about the central heating in this house.

I haven’t had it switched on upstairs due to its homicidal tendencies for a few weeks. So today, as it’s so cold, I switched in on again.

It must be the first time, anybody has switched the heating on and the temperature has fallen. Despite the fact that the floor is now quite a bit warmer!

January 19, 2013 Posted by | World | , , | Leave a comment

Lance Armstrong Questions His Punishment

Lance Armstrong has questioned his punishment for proven doping offences on the Oprah Winfrey show.

He actually wants to compete again.

Do they have cycling or triathlon events in prisons?

I suspect that this odious cheat, won’t give up and he’ll go to Court to get what he wants.  Let’s hope the judge who tries his case is an honest man or woman.

January 19, 2013 Posted by | News, Sport | , , , , | 2 Comments

A Welsh Take On Horseburgers

This article in the Mirror talks about and links to a video that has gone viral. It concerns a pantomime horse suffering from grief over the loss of its parents in a Tesco store in West Wales.

January 19, 2013 Posted by | Food, News | , , , , | Leave a comment

Algeria

I had a unique insight on Algeria as a child. Next to where we lived in Cockfosters, in about the late 1950s, a family moved in next door. The father was English, but unusually for the time, his wife was a white Algerian of French extraction. I can remember her talking to my mother about life in Algiers during the Second World War and I think my mother was sympathetic to her flight in those years.

The lady had little time for the non-white Algerians and we’d probably say she was racist now, sixty years later.

It must have been about the time of the Front Algerie Francaise, who were trying to keep Algeria part of France.

You do wonder how those bad relations between the two factions in Algeria left a legacy, that we’re seeing worked out in that part of Africa today.

One thing I do remember about my neighbour, was that she wanted their son to be a Roman Catholic priest, a notion that really horrified my mother, who being of Huguenot descent, wasn’t too keen on that branch of the Christian religion. The son’s name was the same, as a well-known actor and I often wonder what he did in later life, when I see a Catholic priest.

The bonus of living next door, was that occasionally  when my mother was away, I got a delicious meal sent in from next door, that had been cooked in the French manner.

January 19, 2013 Posted by | World | , | Leave a comment

Is It The Right Maple Leaf?

There’s a bit of a row going on in Canada over whether their new plastic banknotes have the right maple leaf.  It’s reported here on the BBC.

I have no opinion about the maple leaf as I’m no biologist, but is that lady on the note supposed to be the Queen?

I’ve never seen a plastic banknote, although I’ve always thought they should work. Checking with Wikipedia, they are more common than you think according to this article.

January 19, 2013 Posted by | Finance | , | Leave a comment

British Airways Tries To Commit Suicide

I’m sitting here listening to the radio at one in the morning, as the drama at Heathrow unfolds.

So no-one has been killed and it’s only the usual chaos caused by rather heavy snow and cold weather, that happens about one in four hundred days or so at Heathrow.

These things happen and you have to have a plan for recovery when it does.

In this instance, the following statements have been made on BBC Radio 5 Live, by professional journalists acting on behalf of their listeners and those stuck at Heathrow.

1. Passengers after being stuck on a plane for several hours are finding, the Help Desk has closed.

2. The phone-in Help Desk has also closed.

3. The staff in Terminal 5 have gone home.

4. Baggage is stuck on the plane.

5. Passengers are being given no help to get a hotel.

6. Stephen Nolan was also trying to get British Airways on the phone to his radio program before it closed at one in the morning.  He failed.

The only excuse, British Airways and Heathrow have is that the weather is unprecedented and they can’t get any more staff to the airport.

But where are just a few staff at Heathrow working through a plan to at least sort out the more pressing problems?

It would appear that British Airways and Heathrow, didn’t have any plans to handle such an extreme situation.

So if this weather was unforeseen, why wasn’t their trouble at Gatwick, Stansted, Birmingham and Manchester.  There was a couple of problems at Belfast City and Bristol airports involving low-cost airlines, but nothing on the same proportionate scale.

In fact the problems at Heathrow seem to be centred only on British Airways Terminal 5, with the runways and the other terminals seemingly working without major trouble.

I would argue that all airports and airlines must have disaster plans, after all they are very vulnerable from incidents like a blocked runway or perhaps a strike in a critical area like baggage handling or air traffic control.

Admittedly, there has also been a lot of trouble on the roads. But nothing on the scale of the problems at Terminal 5.

The trains have been affected too, but they generally made the sensible decision to run a reduced timetable and asked people to think twice before travelling. Buzz Aldrin arrived safely in Scotland in good spirits as reported here, although the train might have been thirty minutes late.  But then that is minor compared to the problems at Heathrow.

Sometimes I think, I’ve made two sensible decisions since my stroke; to not drive and not to fly long haul. There are millions of places worth seeing within the UK, Ireland and the nearer parts of Europe.

I just can’t see any point in having all the hassle of a boring long-haul flight!

January 19, 2013 Posted by | News, Transport/Travel | , , , | 2 Comments