Mayor Drops Plans To Close London Overground Ticket Offices
The title of this post is the same as that of this article on the BBC.
This is the first two paragraphs.
The Mayor of London has dropped plans to close ticket offices at 51 London Overground stations.
Busy stations will continue to operate as usual, though many will have opening hours reduced to just two-and-a-half hours per day, City Hall said.
Although the Unions objected to the Mayor’s original plans and this has probably prompted the Mayor’s U-turn, I think that staff in ticket offices will disappear within perhaps five years.
The only time, I see anyone use the Ticket Office at Dalston Junction station, is probably to sort out a ticketing issue with the machines, which are becoming increasingly rare, as Transport for London are increasing their numbers and replacing older machines with better designs.
Also as Dalston Junction is a busy station, there is usually someone manning the gate-line, who can help.
But over the next few years, the following will happen.
- More and more passengers will use contactless ticketing with bank cards.
- Contactless ticketing will expand widely, so that for most journeys in the UK, you would just touch-in and touch-out.
- Oyster will cease to be used and be withdrawn.
- Gateline technology will get better.
- Staff working on the gateline and platforms, will be better equipped with mobile technology to sort out problems.
- Ticket machines will develop into sophisticated multi-language help points.
- Cash will disappear from daily life and stations.
- Train companies will continue to be short of drivers and will look for other staff that can be retrained.
On a related note, increasingly, London Underground and Overground are being targeted by organised gangs of beggars. This means they need more staff on the gateline to control the problem.
I can see a time, when working in a ticket office will be a very lonely and boring job, that no-one will want to do.
So like the dinosaurs, they will just die out!
An Ungated Entrance Used To Create Step-Free Access At Crofton Park Station
Crofton Park station is not step-free and has the usual staiircases.
As I passed through today, I noticed that an ungated entrance had been used to create step-free access.
Passengers are expected to touch-in and out on the touch pads.
I suspect most do!
But it’s a clever idea to build an affordable step-free entrance.
I suspect this type of entrance might become more common in the Oyster-card area.
After all, there are several Overground stations without ticket gates.
By Overground To High Speed Two
The North London Line will be my route to High Speed Two when it opens in 2026.
This map from Wikipedia, shows how the lines connect.
I will actually have two Overground stations, that I will be able to use.
- Old Oak Common Lane station on the North London Line between Stratford and Richmond stations.
- Hythe Road station on the West London Line between Stratford and Clapham Junction stations.
Note.
- Wikipedia says that both stations should open in 2026, which is the same date as High Speed Two.
- Hythe Road station is 700 metres from the High Speed Two station.
- Old Oak Common Lane station is 350 metres from the High Speed Two station.
Currently, both lines have a four trains per hour (tph) service.
- The Class 378 trains are five cars, which can get very busy in the Peak.
- It would need an additional five trains to increase the frequency to five tph on both routes.
- Six new five-car Class 710 trains are on order for North and West London Line services.
- I feel the higher frequency could be in operation by the opening of High Speed Two.
- Most stations between Stratford and Willesden Junction would appear to be able to accept six-car trains, if selective door opening were to be used.
I think by 2026, there will be a more than adequate service between Stratford and High Speed Two.
- There will be at least ten tph to Stratford, with services split equally between Hythe Road and Old Oak Common Lane stations.
- Richmond and Clapham Junction stations will get at least five tph.
- Step-free access is not currently available at Brondesbury Park, Brondesbury, Finchley Road & Frognal, Kentish Town West and Dalston Kingsland stations.
But what other developments will or might happen?
Highbury & Islington Station
Highbury & Islington station is the thirteenth busiest station in the UK and it is in need of a major upgrade to bring the deep level platforms and their access up to the standard of the four London Overground platforms, which all have lifts.
I also think that the track layout at the station could be modified to allow trains on the East London Line to continue further to the West. This was mentioned, when the Oveground was created, but is seldom talked about these days.
Step-Free Access On The North And West London Lines
These two lines which form a Y-shaped railway that splits at Willesden Junction, will provide these services from High Speed Two to major interchange stations.
The only thing that is needed is to complete step free access at all stations on the North and West London Lines.
The Maximum Frequency Across North London
Five tph on both the North and West London Line would give the following turnback frequencies at the four terminals.
- Clapham Junction – 5 tph
- Richmond – 5 tph
- Stratford – 10 tph
This chart from TfL shows planned improvements on the London Overground
Note that it clearly shows that it is possible to run a six tph service between two single platform stations.
I think it likely that it would be possible to run six tph on both routes, provided that the route and the signalling could handle the increased frequency.
Twelve tph between Stratford and Willesden Junction stations would probably be the maximum frequency.
But would the number of freight trains allow this frequency?
A Reduction In Freight Services
Currently, the North London Line carries a lot of freight trains, going between Barking, Felixstowe and London Gateway in the East to virtually everywhere West of London.
- Noises from the East West Rail Consortium are hinting that services to and to and from Bristol, Liverpool, Manchester, South Wales, Southampton and the West Midlands might use their new route between Oxford and Cambridge.
- Could more freight use ports like Liverpool and Teesport in the North of England, which would reduce the traffic through the ports in the South?
Whatever happens, the current succession of diesel-hauled freight trains across London is not environmentally-friendly and it will raise increasing numbers of protests.
I think it is inevitable that the number of freight services will reduce, thus allowing more paths for passenger trains.
Digital Signalling
To handle the increasing traffic on the North and West London Lines, I can see digital signalling being installed. There could even be a degree of Automic Train Control.
Six-Car Trains
Only a few stations can handle six-car trains without selective door opening and even the rebuilt West Hampstead station still has platforms for five-cars.
Selective door opening would allow six-car trains to use the five-car platforms and passengers have in London have shown they can cope with moving forward to get out at certain stations. Especially, as the walk-through design of the train, makes this a lot easier.
A Round-The-Corner Service
I can remember reading in Modern Railways, that one of the reasons for the East and North London Lines running parallel through Canonbury to Highbury & Islington was to possibly enable extension of the East London Line to perhaps Willesden Junction, where there is a handy bay platform.
This has not happened and I doubt we’ll ever see something like a New Cross to Willesden Junction service, as Crossrail will effectively provide a faster frequent service between Whitechapel and Old Oak Common stations.
West London Orbital Railway
The proposed West London Orbital Railway will have two routes.
- West Hampstead Thameslink and Hounslow
- Brent Cross Thameslink and Kew Bridge
Both routes will have four tph and have a connection to Crossrail, High Speed Two and the North London Line at Old Oak Common station.
The only possible problem would be the eight extra tph through Acton Central station and level crossing and South Acton station.
But it would become an important feeder route to Crossrail, Heathrow Airport and High Speed Two.
Conclusion
The North and West London Line route between Stratford and Willesden has the ability to handle a lot more traffic than it currently does.
Dgital signalling and six-car trains could add over another fifty per cent capacity to the route.
I very much feel that digital signalling will be absolutely necessary.
Roaming Around East Anglia – London Overground’s Luxurious Metro Trains
I spent Friday and Saturday roaming around East Anglia, ending up at the football at Portman Road.
These pictures show one of London Overground’s Class 317 trains, which I used to start my journey between Hackney Downs and Cheshunt stations.
Some questions?
- Are then any other inner-city metro trains, where there are comfortable seats and tables for four?
- How are passengers going to react, when it is replaced with a high-capacity Class 710 train, with longitudinal seating?
- Will the wi-fi and charging points of the new trains compensate.
One factor that will help the changeover, is that most on the line are Class 315 trains, which need to be delivered to the scrapyard.
The Class 317 trains will surely find a good home.
Beggars On The London Overground
Beggars on the London Overground are becoming a nuisance.
Today, as I returned home, I saw this notice at Dalston Junction station.
So I made a small donation to the Whitechapel Mission.
Let’s hope it helps.
Has The Canonbury Cross-Over Become More Difficult?
In The Canonbury Cross-Over, I described how it was possible at Canonbury station to change easily from a Westbound train on the North London Line to a Southbound-train on the East London Line.
Services through Canonbury station on the East London Line in trains per hour (tph) are.
- Four tph between Highbury & Islington and Crystal Palace stations.
- Four tph between Highbury & Islington and West Croydon stations.
This means that eight tph call in Platform 2 at Canonbury station.
Services through Canonbury station on the North London Line used to be.
- Four tph between Richmond and Stratford stations.
- Two tph between Clapham Junction and Stratford stations.
This means that six tph call in Platform 3 at Canonbury station.
Since the December 2018 Timetable Change, two tph have been added to the Clapham Junction service.
So now both services calling at Platform 2/3 have the same frequency of eight tph.
So Why Does The Canonbury Cross-Over Appear To Be More Difficult?
Today, I was coming from Stratford on a Richmond train and was changing to the East London Line to Dalston Junction station, from where I can get a bus from outside the station to my house.
It takes a bit longer, but I was carrying my weekend shopping and as Dalston Junction station has lifts, if you need them and Dalston Kingsland station doesn’t, A lot of passengers, seem to use the Canonbury Cross-Over, when they are going from Stratford to stations on the East London Line.
As my train arrived at Canonbury station, in Platform 3, a Southbound-train was leaving Platform 2. So I had a wait of seven minutes in the rain for the next train to Dalston Junction station.
Since the Timetable Change, it appears that I am having to wait for several minutes a lot more.
Look at these times from the 6th of February. The time is when a train on the North London Line calls in Platform 3 and the integer is the number of minutes before the train calls on the East London Line in Platform 2.
- 1150 – 7
- 1157 – 0
- 1205 – 7
- 1212 – 0
- 1220 – 7
- 1227 – 0
- 1235 – 7
- 1242 – 2
- 1250 – 7
- 1257 – 0
- 1305 – 7
- 1312 – 0
- 1320 – 7
- 1327 – 0
- 1335 – 7
- 1342 – 0
- 1353 – 4
- 1357 – 0
- 1405 – 7
- 1312 – 0
In some cases two Southbound trains call between two Westbound ones.
Quite frankly, it’s crap!
Why?
I am no expert on railway timetabling, but if I look at the timetable, it appears that the two trains often seem to be timetabled to arrive at the same time.
As Southbound trains on the East London Line have only come one stop from Highbury & Islington station, are they more likely to be on time, than North London Line trains that have come all the way from Stratford station.
So like today, do North London Line trains arrive after the East London Line train has departed?
Conclusion
The timetable needs to be improved.
Would it be possible to timetable the East London Line trains a couple of minutes after those on the North London Line?


















