The Anonymous Widower

Thames Water Gets It Wrong Again

Thames Water has just announced that it is applying to put up water bills. It is reported here on the BBC. Here’s the first couple of paragraphs.

Thames Water has asked its regulator, Ofwat, for permission to raise prices.

It wants to put up bills by about £29 per household during 2014-15, but has asked Ofwat if it can spread the rise over more than one year.

I have been privileged to go on a Thames Water tour of the sewers a couple of years ago, so I know some of the problems they face in dealing with London’s sewage and delivering the city’s water.

But I can’t help comparing the way they handle their customers, with the way Crossrail deals with those who might use their new railway.

From the burst water mains in Herne Hill, Notting Hill and Regent Street recently to the timing of announcements of price rises, they either seem to be unlucky or have no sense of how to use positive information to get customers on their side in a small way.  For instance, where is the parallel archaeology project to the Super Sewer, like Crossrail’s one with their new rail line?

We’ve also seen no report on what caused the fatberg in Kingston recently? This would appear to be something that was beyond their control. So why not be honest?

I have seen no reports too, about some of the superb water and sewage engineering, put in by Thames Water  at the Olympic site. And where’s the sewer cam on the Internet, that can show the conditions that they have to deal with?

Thames Water seem to be going out of their way to attract bad publicity.

August 12, 2013 Posted by | World | , , , , | Leave a comment

Should We Embrace Fracking?

As an engineer, I have come to some conclusions about fracking.

There is certainly a lot of gas and possibly oil, buried in the ground, that can be accessed using advanced techniques like fracking in the UK.

Countries like the United States have certainly benefited from fracking with low gas prices and increased manufacturing activity.

There have been problems, as there were in Blackpool in the UK with fracking.

But are we throwing the resources of our great engineering universities, like Newcastle, Surrey, Southampton, Aberdeen, Manchester and Liverpool at the problem? I’ve left out universities that aren’t close to oil and gas reserves.

I doubt it!

Knowing engineering and engineers as I do, I suspect they could come up with better methods, that would benefit the UK and perhaps other countries, who have large difficult gas reserves and are nervous of using fracking and other methods.

So should the major oil and gas companies, be spending a few hundred millions investing in the future?

August 12, 2013 Posted by | News, World | , , , | 2 Comments

Plymouth Gives Payday Lenders The Boot

Plymouth has banned the adverts for payday lenders from billboards and bus shelters, as is reported here in the Independent.

Perhaps they could use the space saved on bus shelters to provide user-friendly maps and bus information, to help visitors to the city.

August 12, 2013 Posted by | Finance & Investment, News | , , , | Leave a comment

Why Would You Bank At Barclays?

Over my life, I’ve banked at Barclays at some times and I’ve never really had any complaints, although at times, I’ve had a bit of aggravation.

But looking at the spam, I’m getting, I wouldn’t be banking there now, as they seem to be the target of most of the phishing attempts, I’m getting in my Inbox.  In fact, I had six this morning and I think I’ve had about twenty in the last week.

One of the reasons I bank at Nationwide, is that they only send me two e-mails a month, to tell me my statements are ready. I even send those to an e-mail address, that I don’t use for anything else.

I do wonder if phishing Barclays accounts is more successful for criminals, as why would they target Barclays customers, rather than those say of First Direct, about whom I can’t ever remember receiving a phishing message.

I think I’ll keep all the bank phishing messages I get over the next week or so.

August 12, 2013 Posted by | Computing, Finance & Investment, World | , , | Leave a comment

Does Jam Count As One Of Your Five-A-Day?

Apparently, according to this article in the Daily Mail, one in five Scots do!

but then I admit, that I do like Dundee lamb chops. But then they are gluten-free!

August 11, 2013 Posted by | Food, Health | | 4 Comments

The Changes at Zopa

Zopa has changed over the last few months.

Three investors have indicated to me they don’t like what has happened, with respect to things like Safeguard and the company’s policy on using individual offers.

Two incidentally, have now moved some of their focus to Funding Circle in response to the changes.

You may get a better return on your money with Funding Circle, but to me it is site that you have to tinker with and check your investments too much. It also has some features that grate with my programming standards.

Also, I tend to use Zopa as a safe deposit account, that allows me to withdraw up to about five percent of my money each month without any cost or hassle. I actually reinvest my earnings and repayments, but these are what I would tap into, if I needed them.

I think it is true to say, that depending on your circumstances, you would prefer a particular peer-to-peer lender. Zopa and Funding Circle have probably moved to different corners of the market.

It’s your money so take your pick!

August 11, 2013 Posted by | Finance & Investment | , , | Leave a comment

Better Than Chugging

I saw this sign outside Oxfam in Islington.

Better Than Chugging

Better Than Chugging

It’s so much better than annoying people with chuggers.

August 10, 2013 Posted by | World | , , | Leave a comment

Gluten Free Bread In Carluccio’s

On Friday night after the film, I had a quick supper in Carluccio’s in Islington, where the manager informed me that they now had gluten-free bread.

As I was in a hurry and only having a salad, I didn’t partake.

But this morning, I went back for breakfast on my way to football at Ipswich and had an eggs florentine with gluten-free bread.

Carluccio's Gluten-Free Eggs Florentine

Carluccio’s Gluten-Free Eggs Florentine

It was so much better, than one without, as the bread was ideal for soaking up the yolk of the egg.

The bread incidentally is Yes You Can, who would appear to be an Australian company, who don’t have a UK web-site. My only problem, could be that the bread is manufactured in Norwich.

Are we starting to see a tipping point, where no professional cafe or restaurant doesn’t offer gluten-free bread? After all, I found that this was very much the case in my visit to  Stockholm a couple of months ago.

I did hear that new menus are being printed in Carluccio’s, but certainly Islington has jumped in to offering the new bread.  I’ll try a couple of others in the next week or so.

August 10, 2013 Posted by | Food | , , , , , | Leave a comment

Greg Dyke On Qatar 2022

Greg Dyke, who is the new FA Chairman, can always be relied on bucketfuls of common sense. His pronouncements this morning on holding the World Cup in 2022 in Qatar are forthright and should be taken seriously by the bunch of elderly time-servers, despots and bribe-takers called FIFA. Here’s an extract of the report on the BBC.

“Even if all the stadia are air-conditioned, I think it will be impossible for the fans,” Dyke said.

“Just go out there and wander around in that sort of heat. I just don’t think it’s possible.”My position, and I suspect the FA’s position, will be: ‘You can’t play it in the summer.'”

I think the whole tournament is already dead-in-the-water and that it probably won’t take place in Qatar. If it does, it will be in fully-enclosed air-conditioned stadia, with virtually no spectators and absolutely no real fans or atmosphere.

August 10, 2013 Posted by | Sport | , , , , | 1 Comment

Why Am I Watching An Empty Stadium?

I’m just watching the World Athletics Championships in Moscow on BBC Television.

But where are all the fans?

Surely, World Championship and Olympic events, should be given to countries, who’ll actually go to watch them!

August 10, 2013 Posted by | Sport | , | Leave a comment