The Anonymous Widower

Why Did You Cancel Your BT Direct Debit?

I picked up the phone and a believable voice asked the title of this post.

As there was no number visible on the phone display, I said that I hadn’t cancelled it and said, that I’ll check with my bank, before I put the phone back in its cradle.

It rang immediately, so I picked it up and told the caller to Fuck Off, as no company like BT would react like that, after I’d told them, I would check with my bank.

The phone rang about four more times and I suspect they had control of it, so I didn’t use it, but conteacted my bank on my mobile. The BT Direct Debit was still there.

An hour or so later, I rang a couple of friends to check my phone and the phone appeared to be working fine.

On checking with BT, they told me it was a well known scam.

The strange thing was that the call came on the day before my BT bill was due to be paid.

So as the scammer, had my phone number, name and billing date, it sounds like someone had read my details in a BT database.

One thing though the helpful girl from BT told me, was that if you cancel your Direct Debit to BT for any reason, you’ll get an e-mail.

So if you haven’t received an e-mail saying you’ve cancelled, it would appear that you haven’t cancelled.

Bloodly scammers!

December 14, 2016 - Posted by | Finance, World | , ,

1 Comment »

  1. BT changed their exchanges to clear forward about a year ago, so holding at the caller end should no longer work.

    I had a call like this, but it was flagged international with no number, the tele-tubbie was foreign, and partly fell into my “do you have any self-respect” vice.

    I tend to think that the timing is probably a coincidence. I get scam emails along the lines of “your latest BT bill” fairly often, often from hacked btinternet addresses, but the only time I nearly fell for it was when one coincidentally came on the day I was expecting my bill. The real email (with the account code) was further down my inbox.

    Comment by Mark Clayton | December 14, 2016 | Reply


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