The Anonymous Widower

Rip-Off Ticketing At Bremen Hauptbahnhof

I am experienced user of Deutsche Bahn and generally buy my tickets at one of their reliable machines.

Note that queuing up at a Ticket Office sometimes takes up to thirty minutes and quite frankly I have better and more important thingfs to do with my life.

This picture shows a typical German ticket.

The two stations; Buxtehude and Cuxhaven are clearly shown.

But imagine my surprise at Bremen Hauptbahnhof, when the ticket machine dispensed this.

It is about one by four centimetres and the only readable writing on the front is EErw.

  • Does it look like a ticket to you?
  • There were no notices up about the change of ticket.
  • How do you sort out today’s ticket from yesterday’s?
  • What if you’re partially sighted?

I thought the machine had failed and curt off the ticket early.

So I tried again. With the same result!

I then tried the Ticket Office for an explanation, but the guy just played stumm, as Deutsche Bahn employees always do, when they know, there’s been a customer relations failure.

I did ascertain, that I had to put the ticket in a machine to validate it before travelling.

I did think about not doing this, so that I would get arrested on the train, but in the end, I can’t remember whether I did.

However, as tickets were not checked on the train, it didn’t matter.

It is the most arrogant system of ticketing I’ve ever found.

When I got home, I found I had been charge for two tickets.

My bank;Nationwide are trying to refuse one of the psyments.

I’ll update this post, to give you the result of their argument.

 

 

 

April 4, 2019 - Posted by | Finance, Transport | , , ,

2 Comments »

  1. Modern technology eh? Good until it goes wrong.

    Comment by mauricegreed | April 5, 2019 | Reply

  2. It was only a short journey. I should be able to just touch in and touch out with my credit card, as I could in London.

    Comment by AnonW | April 5, 2019 | Reply


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