The Anonymous Widower

Inaccurate Marks And Spencer Contactless Payments

I use contactless payments regularly in Marks and Spencer and I’ve never had a payment problem, but some of the transactions end up with very strange locations on my credit card statement.

I’ve found.

  • Cambridge Station, Cambridge
  • Birmingham New Street, Birmingham
  • Reading Station, SSP Reading
  • Euston Scot, Euston Station
  • Piccadilly Station, Manc
  • Heathrow Airport SSP

I know these are all Marks and Spencer despite no indication, as they are for between seven and eight pounds, which is a typical price for a pack of gluten-free sandwiches, a drink and perhaps a biscuit or fruit.

I also know, that in the last month, I’ve bought sandwiches in Marylebone station and I can’t find the transaction.

So did my credit card company reject it, as someone had put some total garbage in the contactless card system in the otlet in the station?

With contactless payments, becoming very much the norm for many customers, they must get this right.

I certainly, haven’t lost out, but I think there’s at least two payments, that seem to have gone missing in cyberspace.

I think the lesson of this tale, is that if you are a small owner-managed store or a large chain, you must set up your contactless system correctly, as it at one level might be an irritance to customers and at a higher one, it might cost you money.

April 15, 2016 - Posted by | Finance, Transport | , , ,

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