Waterloo Upgrade August 2017 – Was It Alright On The Day?
This article in the Standard had a headline of Waterloo station upgrade: Furious commuters hit out at ‘shambolic’ queues on first weekday of major works.
This article on the BBC had a headline of Waterloo station: Stations quiet after upgrade warnings.
This article on the Independent had a headline of Waterloo station upgrade: Passengers report trains better than normal despite predictions of ‘month of chaos’.
There certainly isn’t lots of interviews on the BBC this morning with irate passengers.
This was the first paragraph from the Independent.
Commuters reported easier journeys than normal on train lines into London Waterloo on Monday morning as some passengers apparently took alternative routes or worked from home to avoid a predicted “month of chaos”.
But I think that Network Rail and South West Trains must have got it more or less right.
London thought they would have a problem during the 2012 Olympics and Transport for London flooded the streets and stations with extra staff to help passengers.
And it worked!
Network Rail and South West Trains have done the same, at least at Waterloo.
And it seems to be working!
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